Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. XSP is primarily focused on door-to-door canvassing within multiple dwelling units, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. XSP uses strong product knowledge and sales experience to meet sales goals, drive winbacks, and grow penetration within assigned properties.
Job Description
Core Responsibilities
- Promotes and sells XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
- Participates in assigned MDU and community sales events to generate new customer opportunities.
- Conducts targeted in-building sales activities and engages customers at high-traffic locations to increase sales and property penetration.
- Maintains up-to-date knowledge of XFINITY Residential products, features, benefits, pricing, promotions, and campaigns.
- Builds strong customer relationships, identifies customer needs, recommends appropriate solutions, and communicates the value of Xfinity products and services.
- Independently plans and manages daily sales activities and assigned territory while following established sales processes and working toward sales goals.
- Meets the physical requirements of the position, including walking and traveling door-to-door for considerable distances in varying weather conditions.
- Maintains all required credentials or licenses, where applicable.
- Exercises independent judgment and discretion in matters of significance.
- Maintains regular, consistent, and punctual attendance.
- Must be available to work nights, weekends, variable schedules, and overtime as needed.
- Performs other duties and responsibilities as assigned.
- Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
- Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
- Communicating and developing rapport with customers effectively. Evaluating individual customers' existing and potential product needs and making recommendations
- Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
- Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
- Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
- Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization
Compensation
Base Pay: $38,359.00
Total Target Compensation (Base Pay plus Targeted Commission): $72,359.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED (Required)
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
