Wellbeing Volunteer

The role:

This exciting volunteer role would suit someone with an empathetic, open-minded attitude who can built strong working relationships with others as part of a holistic approach to improving overall health and wellbeing of the people we support. A Wellbeing Volunteer will attend the service frequently to engage with the staff and people the service supports, offering assistance with group sessions and supporting people accessing the service one-to-one.

Tasks may include:

· Being a friendly face and welcoming those who attend the service

· Offering a listening ear to those accessing the service, such as offering a ‘cuppa and chat’ whilst they wait for support

· Supporting with admin tasks, such as answering the phones, completing referrals and note taking

· Promoting and signposting activities available in the wider community

· Identify and report any concerns or risks to the Duty staff or Duty Manager within the building

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: