Monthly Billing and Forecasting
- Assist in preparing and processing monthly billing for service requests and projects.
- Work with project managers to forecast completed amounts and ensure alignment with budget projections.
- Ensure all billing documentation is accurate, complete, and submitted on time.
Administrative and Financial Oversight
- Monitor budgets related to service requests, ensuring expenditures stay within allocated limits.
- Identify and resolve discrepancies in billing and forecasting in collaboration with internal stakeholders.
- Maintain accurate records of service requests, project updates, and financial data for audit and reporting purposes.
Cross-Departmental Collaboration
- Facilitate communication between Facilities Services and other departments to address service-related inquiries.
- Ensure all stakeholders are informed of project timelines, budget status, and service outcomes.
- Support project managers in preparing status reports and other documentation as required.
Requirements
Skills and Qualifications
- MUST have strong interpersonal and communication skills with experience handling vendor account discrepancies, reconciliation processes, and cross-functional coordination.
- Strong organizational and multitasking skills to manage multiple service requests simultaneously.
- Detail-oriented with experience in billing, forecasting, and financial tracking.
- Proficient in project management and financial tools, as well as Microsoft Office Suite (Excel, Word)
- Excellent communication skills to foster collaboration with internal teams and external vendors.
- Ability to adapt to a dynamic work environment and manage competing priorities.
- Min 3 years of experiences.
COMPETENCIES:
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance
- Flexible Spending Accounts (FSA)
- Disability Insurance
- Paid Time Off
- Training & Development
