[UK] Subscriber Development Manager

Subscriber Development Manager

Full Time - Permanent
UK Hybrid, Greater London Area

Innovate with Benchmark Gensuite as a Subscriber Development Manager

Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world a better place for the planet and better for its employees.

Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite means you will continuously use and evolve your skills to develop fresh ideas and initiatives. 

Benchmark Gensuite Benefits

At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly recognize and reward excellent performers. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.

About Benchmark Gensuite… 

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally, and across diverse operating profiles.
With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Position Overview

Benchmark Gensuite is seeking a motivated, customer-focused Subscriber Development Manager to join our European New Subscriber Development team.

In this role, you'll work with organizations that have already expressed interest in Benchmark Gensuite's industry-leading Environmental, Health & Safety (EHS), Sustainability, and Operational Excellence software platform. Rather than cold calling or outbound prospecting, you'll engage with qualified prospective customers to understand their business objectives, deliver tailored product demonstrations, answer solution and commercial questions, and guide them through their evaluation journey toward becoming Benchmark Gensuite subscribers.

Working closely with Marketing, Solution Consultants, Customer Success, Product, and the broader New Subscriber Development team, you'll play a key role in helping prospective customers understand the value of Benchmark Gensuite while delivering an exceptional buying experience.

This is an excellent opportunity for a consultative professional who enjoys building relationships, solving business challenges, and helping organizations improve performance through technology.

This is a UK-based remote position with occasional travel for customer meetings, industry events, and internal collaboration. Candidates located within reasonable proximity to London are preferred. Additional European language skills are desirable but are not essential.

Key Responsibilities

• Engage with qualified prospective customers who have expressed interest in Benchmark Gensuite's software solutions.
• Conduct discovery conversations to understand customer business priorities, operational challenges, and strategic objectives.
• Deliver engaging, tailored product demonstrations that showcase how Benchmark Gensuite addresses each customer's unique needs.
• Build trusted relationships with business leaders and key stakeholders throughout the customer evaluation process.
• Guide prospective customers through solution evaluations, answer commercial questions, and support a seamless transition to becoming a Benchmark Gensuite subscriber.
• Collaborate closely with Marketing to ensure a smooth and engaging customer journey from initial inquiry through evaluation.
• Partner with Solution Consultants on technical demonstrations and complex customer requirements.
• Work cross-functionally with Customer Success, Product, and other internal teams to deliver a consistent and exceptional customer experience.
• Maintain accurate customer activity, opportunity details, and pipeline information within Salesforce.
• Stay informed on industry trends and customer priorities related to EHS, Sustainability, ESG, Risk Management, and Operational Excellence.
• Represent Benchmark Gensuite at customer meetings, webinars, conferences, and industry events as appropriate.

Experience & Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Environmental Sciences, or a related field, or equivalent professional experience.
• 3–5+ years of experience in a customer-facing SaaS, consulting, business development, or solution-oriented role.
• Experience conducting discovery meetings and delivering software demonstrations.
• Strong communication, presentation, and relationship-building skills.
• Ability to understand customer business challenges and recommend appropriate technology solutions.
• Excellent organizational skills with the ability to manage multiple customer engagements simultaneously.
• Experience using Salesforce or a similar CRM platform.
• Interest or experience in Environmental, Health & Safety (EHS), Sustainability, ESG, Risk Management, or Operational Excellence software is highly desirable.
• Additional European language proficiency is an advantage.

What We're Looking For

• Passion for creating exceptional customer experiences.
• A consultative approach with a genuine interest in understanding customer needs.
• Strong interpersonal and communication skills with the ability to build credibility across all levels of an organization.
• Curious, adaptable, and eager to learn new technologies and industries.
• Collaborative team player who enjoys partnering across Marketing, Product, Customer Success, and the New Subscriber Development team.
• Self-motivated and comfortable working independently in a fully remote environment.
• Willingness to travel occasionally within the UK and Europe as business needs require.

Why Benchmark Gensuite?

Benchmark Gensuite helps organizations around the world create safer workplaces, operate more sustainably, and improve business performance through innovative cloud-based software solutions.

As a Subscriber Development Manager, you'll play an important role in introducing prospective customers to our platform, helping them understand how our solutions address their business challenges, and ensuring they have an outstanding experience from their very first interaction with Benchmark Gensuite.

If you're passionate about building relationships, solving meaningful business challenges, and working as part of a collaborative global team, we'd love to hear from you.

Questions about the position? Please contact our HR Team, at jobs@benchmarkdigital.com.

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