Transit Operator I

Compensation Range

$19.43 - $24.89

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. 

Who We Are:

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. 
  
We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! 

Our Core Values:

• Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
• Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here.
• Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust.
• Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.

What We Offer:
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 401K and 457B Retirement Plans
• PTO earned within first year
• 13 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You'll Do:

Ready for a career that combines stability, great work-life balance, and a sense of purpose? Join the City of High Point’s Transit Department as a Transit Operator I today.
If you have a passion for driving, love connecting with people, and want to make a meaningful impact in your community - all with a dependable schedule including Sundays off- this may be the perfect fit for you!
Be part of a dynamic team that provides reliable transportation to High Point residents while delivering a positive experience for every passenger. Don’t miss the opportunity to drive your career forward with us—apply now and make a difference!

Essential Tasks & Responsibilities:

As a Transit Operator I for the City of High Point, your responsibilities will include:

• Operating the bus on assigned routes and schedules, ensuring safe and timely transportation for passengers.
• Performing pre-departure inspections of the bus and related equipment, reporting any defects to ensure smooth and safe operations.
• Maintaining trip records including fare collections, mileage, and vehicle conditions, keeping accurate logs for each route.
• Assisting passengers in boarding and alighting, including those using wheelchairs or other mobility devices, and ensuring their safety by securing wheelchairs with tie-down straps.
• Collecting fares and issuing tickets, including handling transfer slips to ensure passengers’ journeys are smooth and seamless.
• Announcing bus stops clearly, so passengers are aware of their next destination.
• Providing basic schedule information to passengers, answering questions about routes and arrival times.
• Communicating via two-way radio to report traffic delays, accidents, downed traffic signs, and faulty signals to office staff and other personnel.
• Performing post-shift inspections of the bus and reporting any defects, ensuring the vehicle is ready for the next operator.
• Completing incident and accident reports or documenting any unusual circumstances to ensure accurate records.
• Adhering to safety regulations at all times and following prescribed accident procedures when necessary.
• Performing additional duties as assigned to support smooth transit operations.
• Ensuring all work complies with OSHA and City Safety Standards and Policies, maintaining a safe environment for all passengers and staff.

Qualifications:

Minimum Required Qualifications:

• Must be at least 21 years old
• Valid Class B North Carolina Commercial Driver’s License with Passenger (P) Endorsement
• Six (6) months of verifiable experience operating a similar or larger commercial vehicle
• Ability to drive a transit bus in typical urban traffic, and work well under time constraints and stress
• Flexibility to work various schedules, including fill-ins, split shifts, nights, weekends, and holidays (vacation and holiday leave subject to coverage needs)
• Proficiency in speaking, reading, and writing in English

Preferred Qualifications:

• Twelve (12) months of verifiable experience operating a similar or larger commercial vehicle
• Bilingual skills (French or Spanish)

Physical Requirements:

• Hearing/Speaking: Required to communicate effectively with internal and external customers (co-workers, citizens, and applicants).

• Visual Abilities:
  • Far Acuity: Must have clear vision at 20 feet or more to safely drive and navigate traffic (corrected to 20/25).
  • Near Acuity: Must have clear vision at 20 inches or less to operate controls and read instruments (corrected to 20/30).
  • Depth Perception: Ability to judge distances for tasks like seating passengers and vehicle operations.
  • Field of Vision: Must have a broad field of vision for surrounding traffic, signs, and instruments.
  • Accommodation: Ability to quickly shift focus between inside bus conditions and external traffic.
• Physical Strength:
  • Light to Medium Work, with the ability to exert up to 30 pounds of force occasionally, 10 pounds frequently, and negligible force constantly for handling materials.
• Physical Demands:
  • Reaching: Extending hands or arms.
  • Handling: Seizing, holding, grasping, or working with hands.
  • Fingering: Picking, pinching, or working with fingers.

Mental Activity/Requirements:

• Reasoning: Ability to apply logical thinking, public personnel laws, and exercise good judgment in various situations.
• Mathematics Ability: Essential for making change, counting money, and preparing reports.
• Language Ability:
  • Read: Ability to interpret manuals, street names, schedules, and instructions.
  • Write: Ability to complete required reports.
  • Speak: Clear and effective communication with colleagues, the public, and via PA system/radio.

Environmental Conditions:

• Physical Surroundings: Work both inside and outside in various weather conditions (rain, sleet, snow, etc.), especially when assisting passengers or at terminals.
• Hazards: Exposure to traffic jams, accidents, and OSHA standards for bloodborne pathogens.
• Machinery/Tools/Work Aids/Other Equipment: Operate and interact with city transit buses, fareboxes, two-way radios, wheelchair securement straps, and other related equipment.

The work location of this job will be 716 W Martin Luther King Jr Dr High Point, North Carolina.

Our Commitments
The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.