Telesales Representative

Volton Hellenic Energy SA – powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon.

We provide reliable solutions and build trusted relationships with our customers.
Through innovative services, we meet today’s energy demands while preparing for the challenges of tomorrow.

As Greece’s first multi-service provider, we seamlessly combine energy and telecoms, creating a unique ecosystem of value and convenience to our customers.

Recognized for a 3rd consecutive year as a Great Place to Work, we are proud of our people and our culture of excellence.

We are not just keeping up with the future – we are leading the way, setting the standard, and shaping what comes next.

Join Us!

As part of its development, Volton strengthens its human resources in Athens and is seeking a Telesales Represantative.

We are seeking a skilled Telesales Represantative to join our team and take responsibility for the successful execution of TS projects, ensuring that our objectives are met with precision and efficiency.

Responsibilities

• Contact prospective customers by phone to promote products or services (mobile phone plans, energy packages)
• Explain pricing, promotions, and service details in a clear and trustworthy manner
• Handle customer inquiries, resolve doubts, and manage objections
• Record all call details and outcomes in the company’s CRM platform
• Work toward and achieve daily, weekly, and monthly sales targets
• Provide a high level of customer satisfaction and contribute to team goals
• Stay up to date with promotions, pricing plans, and industry trends

Requirements

• Previous experience in telesales or phone sales (preferably in the Telco or Energy sectors)
• Excellent communication and interpersonal skills
• Ability to learn quickly and adapt to a dynamic workplace
• Familiarity with CRM platforms (Salesforce,  or other)
• Ability to work under pressure and handle rejection gracefully
• Commitment to delivering high service quality and securing customer loyalty

Personal Skills

• Positive, enthusiastic, and motivated team player
• Ability to listen carefully and respond to customer needs
• Persistence and resilience in the face of rejection
• Solutions-oriented, adaptable, and eager to improve
• Collaborative and able to contribute to team goals
• Passion for delivering an outstanding customer experience

Benefits

• Five-day workweek offering full-time (8-hour) and part-time (5-hour) positions
• Indefinite contract
• Monthly bonus for achieving targets
• Hybrid working model offering flexibility and work life balance
• Private health insurance and a range of corporate benefits & perks (half-day work on birthday, early Fridays in Summer and a variety of team-building activities)
• Continuous learning culture with ongoing training and development opportunities
• A dynamic, human-centric and high-performance work environment
• Modern office spaces designed to enhance productivity and comfort

In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by our consulting team at an appropriate stage of the interview process.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr