Technology Manager - Order Progress

Ready for a challenge? 

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

The Opportunity 

Just Eat Takeaway is looking for a Technology Manager to lead and grow the Partner Performance team in the Supply Performance and Experience domain.

The Partner Performance team is dedicated to transforming complex operational data into actionable intelligence. We build and maintain a sophisticated, real-time insights layer designed to empower our Partners to streamline their operations, and maximize revenue growth in partnership with JET.

As a Technology Manager you will be responsible for coordinating the design  and implementation of solutions built by your engineers to provide solutions for our key capabilities;

• Intelligent Insights - Develop an adaptable, multi-channel data layer that serves as the "brain" for partner insight into their partnership with JET. We ensure the right insight reaches the partner at the right time via the most effective channel.
• Operational Optimization - Provide real-time, predictive alerts to help Partners manage "the night" effectively—reducing delays, preventing order errors, and shrinking complex tasks into single-click interactions.
• Growth Guidance - Identify immediate and strategic value opportunities, such as menu/product gaps and joint marketing ventures, to drive incremental revenue for both the Partner and JET.
  

By leveraging JET’s high-scale streaming architecture, we turn raw data into actionable insights and intelligent nudges that guide Partners toward better decision-making—whether that’s saving an order in the moment or identifying long-term expansion opportunities through data-driven insights.

We build for scale and speed, ensuring our insights are as close to real-time as possible. Our technology builds on JET’s platform ecosystem:

• Modern Product Engineering - Developing robust, scalable services using Kotlin, Java  or  .NET and delivering intuitive, high-performance user experiences via modern Web Technologies.
• Real-Time Data Processing - Leveraging Mobius (JET’s streaming data platform) to process millions of events with sub-second latency feeding AI models and our analytics platform.
• Data Intelligence - Utilizing BigQuery for deep historical analysis and pattern recognition to power our predictive recommendation engine.
• Agentic AI - Integrating our insights layer with JET’s communication and optimization agents to drive automated partner decision-making.

Key Responsibilities 

At JET - Technology Managers have primary accountability for the technical direction, engineering quality, and execution of multiple product development teams. They work with their teams to design and implement impact-driven solutions, delivering valuable insights and product features that make our customer and restaurant experiences even better. Our technology managers ensure their teams are happy, focused, driven, and delivering high-impact insights and quality software in the most effective way possible. You’ll be responsible for:

In this role, you will also have the opportunity to: 

• Product Definition - contribute to the definition of significant product features, getting involved in workshops with other engineering teams and Product Managers 
• Technical Leadership - Collaborate with your Head of Engineering and peers to define and communicate a technical roadmap for the domain 
• Career Development - Help define goals and objectives for engineers in the team to lead and guide them throughout their careers and aspirations.
• Prioritisation - Working closely with stakeholders and your Head of Engineering to ensure the domain sets their priorities appropriately, in line with commercial needs and the Engineering Strategy. 
• Ownership - Owning streams of work that span the domain, from requirements gathering, to design, and supporting functionality in production 
• Continuous improvement - Improve the effectiveness of the domain by proposing and implementing new processes, designs and engineering practices. Sharing these improvements across the wider Engineering org. 
• Tracking Progress - Track the progress being made towards the wider goals of the domain, and transparently communicates this with the teams and Head of Engineering 
• Operating - Take responsibility for deploying and supporting your changes all the way through to prove that they work well - and continue to work well - in production 
• Communicate - transparently communicate your progress and discuss ideas with your teams, other senior Individual Contributors and your Head of Engineering. Share new development practices, patterns, and standards with the teams you work with. 
  

This is a role with the opportunity to make a significant impact across the business as we continue to grow. 

Your Profile & Experience 

You will have experience matching some of the following; 

• Experience leading and developing teams of engineers as its core technology using an Event Driven Architecture 
• Delivering high quality software projects, driving forward best practices 
• Able to work independently and solve complex problems 
• Amazon Web Services (or similar e.g. Azure, Google Cloud) 
• Experience in an Agile environment (Scrum, Kanban) 
• Desire to coach engineers and to drive a high performance culture 
• Experience developing products that drive user action from data

Why work at Just Eat Takeaway.com?
 

Just Eat Takeaway.com is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the London Stock Exchange.

We've built our business on having the widest choice available on our platform – connecting millions of customers with over 155,000 restaurants across 24 countries - with over 100 different cuisines from local independents to globally famous restaurants, available to order via our app and website. 

We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. 

We’re built to deliver behind the scenes too. To make Just Eat the great company it is, it takes a great team of people. Which is why all of our colleagues are welcomed into a diverse and inclusive workplace where they feel they can belong. We're passionate about nurturing our people and offer a full programme of training and support to our employees – helping them to develop their careers in a way that suits them. 

Diversity, Inclusion & Belonging. 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

More about us 

Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site.