Technical Writer

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

You will report to the  Engineering Manager.

The Opportunity

JBT Marel is looking for a Technical Writer.  You will be responsible for writing, revising, illustrating, and editing a variety of electronic technical information for customer documentation, which includes installation, operation, sanitation, and maintenance manuals as well as various technical presentations for training or customer knowledge. Combine and present complex, technical information into comprehensive, well-organized, and easy-to-understand documentation, manuals, and online help documentation. Writes and consults with Subject Matter Expert (SME) to ensure content, style, and format. Ensures that each content page(s) and product(s) are prepared according to specifications. Coordinates with engineers, content producers, and other contributors to produce PDF’s, Wiki’s, and SharePoint sites to ensure consistency in style, tone, and quality. Maintains electronic records for legal and regulatory compliance.

Responsibilities

• Create content using the Adobe Creative Cloud (ACC), and other authoring tools to produce deliverables in various print and online formats, including Microsoft Office and PDF. Adhere to version control policies.

• Write/update, illustrate, and edit customer manuals and technical documentation, for instance, BOM’s, installation guidelines, equipment set up procedures, etc. Manage translation of User Manuals and Operations Guides.
• Requires collaboration with Subject Matter Experts requiring strong communication, organization, and detail.  60%,
• Update/edit template manuals as a part of our manual’s maintenance. Coordinate with Subject Matter Experts to review, update, improve content, and keep record of the manual’s revisions.  20%
• Collaborate, learn, document, and integrate changes required per Hazard Assessments. 10%
• Plan, learn, coordinate, develop, validate content of new product manuals. 5%
• Update departmental publication standards and maintain procedural documents. 5%

Education, Knowledge, and Experience

• Bachelor’s degree required, with a focus on written communication, e.g. Technical Communication, Journalism, Computer Science, Graphic Design, Content Management.

• Fluent English

• 3+ years’ writing experience, particularly documenting industrial equipment. 

• Should have a general working knowledge of mechanical, hydraulic, and electrical engineering concepts.

• Basic knowledge: Familiarity with CAD software and exposure to the food processing industry is also a plus. Sufficient familiarity with the subject to know basic principles and terminology and to understand and solve problems.
• General/Practical knowledge: Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in normal situations; needs minimal guidance in addressing unusual situations. Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; provides feedback to improve processes; focus on broad issues. Responsible for developing and maintaining standard work for publications, bulletins, and more.
• Advanced knowledge: Position requires expertise in using content authoring and graphics software, for example Adobe Creative Cloud (ACC) and/or HTML5, or similar content authoring and publishing software. Viewed as an expert in technical content creation and written communications: manuals, bulletins, design guidelines, training material, technical drawing reading, etc. Skilled in understanding technical information and communicating it clearly through written documentation.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Ability to sit or stand for extended periods
• Frequent use of computer and engineering software
• Ability to walk through manufacturing areas regularly
• Works primarily with computers in an office environment; some interaction with the equipment in the plant or tech center; some exposure to the shop floor and the technical lab, as well as occasional visits to food processing plants, requiring PPE (safety glasses, steel-toed shoes, ear plugs).
• Ability to:
  • Lift up to 25–30 lbs occasionally
• Visual ability to:
  • Review detailed drawings and technical data
• Manual dexterity for:
  • Operating computer and handling mechanical components

Travel & Location

• • This is an Onsite role with up to 10% - 20% Travel.

Why work at JBT ...

We are committed to our employees and provide development opportunities to allow you to be the best version of yourself as our colleague, with our customers and within communities.

We seek to understand and include diverse perspectives and cultures enjoying collaborative working across our global teams to deliver world-class projects.

We foster growth as we courage you to challenge yourself and others, staying curious and dreaming big as you feed your growth here at JBT Marel.

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging are fundamental values to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business

imperative.

Use of Technology in Our Hiring Process

JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria.

All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.

Equal Opportunity Employment:

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

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