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Technical Service Technologist, Dairy at Ingredion Incorporated (Corporate) · Katori

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Ellesmere Port, UK

Workplace type: On Site

A highly autonomous Technologist responsible for driving the technical delivery of dairy and non-dairy innovation projects, from concept through pilot and factory trials. This role plays a key part in shaping customer solutions, advancing product development, and supporting business growth through technical expertise and collaboration.

As a Technical Service Technologist, Dairy you will lead end-to-end product and process development for dairy and non-dairy applications, manage customer projects, support innovation initiatives, and ensure successful scale-up through pilot plant and factory trials. The role combines technical expertise, project ownership, and cross-functional collaboration to deliver high-quality, commercially viable solutions.

This role reports to the UK Development Manager.

What you will do:

Independently manage and deliver customer projects across dairy and non-dairy applications.
Develop new products and technologies, including both “me-too” and innovative concepts. Plan, execute, and support pilot plant and factory trials for product and process scale-up.
Provide technical consultation and support to customers in the UK and internationally.
Maintain accurate documentation of formulations, trials, and development activities.
Collaborate cross-functionally (sales, purchasing, quality, development) to deliver projects and resolve issues.
Contribute to cost optimization, raw material substitution, and continuous improvement initiatives.
Develop and customize formulations across a wide range of dairy and non-dairy applications, working extensively with functional ingredients including proteins, hydrocolloids, fibers, starches, and other specialty ingredients to meet customer and market requirements.

What you will bring:

Degree in Food Science, Food Technology, or a related discipline
Relevant experience in dairy and/or non-dairy product development
Experience working with pilot plant and factory-scale trials
Knowledge of food systems, ingredients, and processing techniques
Experience supporting customer-facing technical projects

Who you are:

Strong technical problem-solving and analytical capability
Ability to work autonomously and manage multiple projects effectively
Collaborative mindset with strong cross-functional communication skills
Customer-focused approach with ability to provide technical consultation
Detail-oriented with strong documentation and organizational skills

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
Generous Vacation Policy – Take advantage of 33 vacation days each year (bank holidays included), and benefit of the holiday purchase scheme
Career Growth – Learning, training, and development opportunities.
Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
Employee Referral Program – Refer top talent and earn a bonus if they’re hired
Company Pension Plan – Secure your future with financial support for retirement.
Company Events – Join in on our Christmas party, family day, or Sustainability day for fun and connection

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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

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