Technical Sales Support, Shenzhen-based

Bragi is the audio platform that enables anyone to build smart audio products people love.
We were founded in Munich in 2013 and invented the true wireless category with The Dash, a full year before AirPods. Since then, we've invested more than $90 million in software and AI, and moved from building our own hardware to building the platform that makes everyone else's hardware smarter.
Today, Bragi brings world-leading services onto audio devices: music platforms, AI providers and productivity tools, all controlled through natural interaction rather than screens and taps. Our platform already supports more than 30 million devices. Partners include Bose, Skullcandy and Tozo, alongside services such as Fireflies, TuneIn, Endel, SoundCloud and many more.
As AI moves off the screen and into the ear, audio is becoming one of the most personal ways people interact with technology. We're building the platform that makes that possible, and the work you do here ships to millions of people.

Technical Sales Support – Shenzhen-based

We are looking for a dynamic and motivated Technical Sales Support to join our team in China. You will be responsible, together with the sales team, for winning new customers, managing our existing ones, and developing our business with semiconductor companies (SoCs), ODMs, and design houses (IDH). You will work closely with the headquarters in Europe and other team members to win and develop business with the biggest brands and players in the industry.

This is a remote role based in Shenzhen, China

• Identify new business opportunities, generate leads, and implement business development initiatives for domestic and overseas audio brands

• Build and maintain long-term relationships with customers and partners (SoC, ODM, IDH) to provide tailored solutions and ensure positive experiences

• Conduct market research to track industry trends and competitors

• Provide technical support and expertise during the sales and business development process, including product demonstrations, reports, technical presentations, and training sessions

• Travel within Guangdong province (including Zhuhai, Dongguan, Shenzhen, etc.) and occasionally to other locations nationally and internationally for customer meetings, trade shows, and industry events

• Manage ODM and IDH data in CRM systems, develop and maintain ODM partnerships, and act as a liaison between Western brand customers and Eastern supply chain partners

• 2-4 years of experience in sales engineering, technical sales, project management, or international sales

• Experience in the consumer electronics industry is required; a background with ODMs or IDHs is preferred

• Strong technical knowledge of embedded systems, hardware/software technologies, or manufacturing processes in the audio or consumer electronics domain

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences

• Proven ability to build and maintain strong customer relationships

• Native Mandarin speaker, fluent in English

• A platform product that is extremely technically challenging and will change how audio is consumed forever

• Work in a creative, dynamic, and game-changing environment alongside many talented colleagues

• Be part of the founding team in China and grow together with our rapidly expanding CN operations

• Collaborate directly with global leading brands and top Audio & Cloud Software Service Providers

• A chance to deliver a delightful experience to 50m+ users in the next 12 months (existing base is 30m+)

• Opportunities to attend and represent us at international events and trade shows

• A flexible Learning & Development program—choose where you want to improve yourself