The ad says“Solid understanding of cybersecurity principles and secure network architecture”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
The ad says“Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
The ad says“Solid understanding of cybersecurity principles and secure network architecture”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
The ad says“Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles”
Values
The ad says“CCNA and/or CCNP certification is a strong plus”
The ad says“CCNA and/or CCNP certification is a strong plus”
The ad says“Experience with Operational Technology (OT) environments and industrial networks – a strong advantage”
The ad says“Experience with Operational Technology (OT) environments and industrial networks – a strong advantage”
We’re growing and looking to hire a Technical Account Manager (German speaker) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty’s platform
You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement
Partner with customers to plan, design, deploy, and configure Claroty’s solutions to meet their technical and business objectives while driving measurable value
Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices
Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance
Proactively identify risks, gaps, and opportunities for improvement across customer environments
Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams
Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery
Support escalations and complex technical scenarios in partnership with Support and R&D teams
Drive executive-level technical conversations and present strategic roadmaps aligned with customers’ cybersecurity and operational objectives
Travel up to 30% to support on-site engagements, workshops, and strategic meetings
Preferred experience
Experience with Operational Technology (OT) environments and industrial networks – a strong advantage
5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles
Customer-centric mindset with the ability to build trusted, long-term partnerships
Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles
Solid understanding of cybersecurity principles and secure network architecture
Strong communication and presentation skills with the ability to engage both technical and executive stakeholders
Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial
Willingness to travel up to 30%
CCNA and/or CCNP certification is a strong plus
Full professional proficiency in English and German (written and spoken) is a must
