Staff Technical Program Manager

• As an engineer here, you will design, build, and optimize massively scalable distributed systems that power the future of zero trust, segmentation, and automated breach containment
• Working across a high-performance stack—from operating system internals to highly available multi-cloud scaling and immersive data visualizations—you will solve complex networking, massive real-time telemetry processing challenges
• If you are eager to conquer deep systems-level problems, build fault-tolerant software at a massive scale, and create a safer digital future for the world’s largest enterprises, join our mission and engineer the defense systems of tomorrow
• You’ll have the opportunity to shape the future of a market-leading cybersecurity platform while working alongside world-class engineers and product leaders. You’ll influence strategic initiatives that protect some of the world’s largest enterprises and help scale a rapidly growing business
• We are seeking an experienced and highly technical Staff Technical Program Manager (TPM) to drive complex, cross-functional initiatives across our cybersecurity platform
• In this role, you will partner closely with Product Management, Engineering, Security, Cloud Operations, Customer Success, and Support to deliver strategic programs that improve product quality, accelerate releases, and enable customers to adopt our platform with confidence
• Lead complex, cross-functional programs spanning multiple engineering organizations from planning through successful delivery
• Drive execution of strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams
• Establish program plans, milestones, dependencies, risks, and success metrics
• Develop and maintain reporting to provide regular program status updates
• Own end-to-end release management for multiple product lines
• Coordinate release readiness activities across Engineering, Product Management, QA, Cloud Operations, Documentation and Customer Support
• Drive release planning, Go/No-Go decisions, deployment readiness, and post-release reviews
• Improve release predictability through automation, metrics, and standardized processes
• Partner with product, engineering and cross functional leaders to identify risks, remove blockers, and drive timely execution
• Coordinate cross-team dependencies across distributed engineering organizations
• Lead technical discussions and facilitate alignment among stakeholders with competing priorities
• Define and improve program management best practices across the organization
• Build dashboards, KPIs, executive reporting, and portfolio health metrics
• Develop process improvements, automate workflows and develop tools for PMO efficiencies
• Drive continuous improvement initiatives focused on engineering efficiency, release quality, and operational scalability
• Lead strategic customer commitments and Voice of Customer (VoC) initiatives
• Partner with Product and Customer Success to prioritize customer-driven programs
• Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement
• Successful candidates will:
• Deliver complex technical programs on schedule with high quality
• Improve release predictability and execution excellence
• Build trusted partnerships across Product and Engineering
• Anticipate risks before they become issues
• Influence without authority across senior technical leaders
• Create scalable program management processes that improve organizational efficiency
• Drive measurable improvements in delivery, operational excellence, and customer outcomes

Benefits

• Health and Dependent Savings Accounts
• Life and Disability Programs
• Paid Parental Leave
• Voluntary Benefit Programs
• Company Sponsored Wellness Program
• Wellness Reimbursement Program
• Retirement Savings
• Equity Opportunities
• Paid time off and Paid Holidays
• Employee Incentive Program
• Medical, Dental, Vision Coverage

Preferred experience

• You thrive in fast-paced environments, enjoy solving ambiguous problems, and have a proven track record of leading large-scale technical programs from concept through delivery
• Strong executive communication and stakeholder management skills
• Strong understanding of software development lifecycle (SDLC), Agile methodologies, and release management
• Experience managing complex technical dependencies across multiple engineering organizations
• Experience leading large cross-functional engineering programs across Product, Engineering, QA, Security, Cloud Operations, and Customer Success
• Experience with workflow automation and agent/tools building using AI and/or industry standard tools
• Bachelor’s degree in computer science, Engineering, or related technical field
• Experience working with Jira, Confluence, Claude, Copilot or similar tools
• 8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity
• This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls
• Experience working in cybersecurity, cloud, networking, SaaS, or enterprise infrastructure
• Experience with CI/CD pipelines and modern DevOps practices
• Familiarity with Kubernetes, containers, cloud-native architectures, APIs, distributed systems, or microservices
• Experience driving SaaS releases and cloud deployments
• PMP, Scrum Master, or SAFe certification