Specialist, Configuration Management (Document Control Specialist)

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

We are looking for a Document Control Specialist to assist our plants and RnD teams from North America to China, with a focus on North American teams. Responsibilities include improving configuration and change management processes, ensuring data transfer between PLM and ERP systems, and managing our Business Management System. The role requires collaboration across departments and supports process efficiently in global operations.

What You Will Do

• Configuration & change management
• Collaborate closely with R&D subject matter experts across North America and China, and support production operations in Mexico (Tijuana).
• Ensure accurate and efficient data exchange between PLM and ERP systems to support end-to-end operational efficiency
• Own and continuously improve configuration and change management processes, including leading targeted improvement initiatives and projects.
• Actively participate in Engineering Change Notices (ECNs), ensuring cross-functional alignment, completeness, and high-quality execution.
• Manage materials (parts and end items), BOM structures, and lifecycle states across multiple systems in accordance with established business requirements.
• Ensure change-related tasks are completed on time and to defined business and quality standards.
• Lead and/or contribute to configuration, change management, and supporting systems improvement projects.
• Data Analysis & Reporting
• Analyze complex datasets with a high level of accuracy and attention to detail to ensure consistency across systems and platforms.
• Identify data gaps or inconsistencies and proactively define and implement corrective actions.
• Serve as a data analysis resource for reporting and dashboard development to support operational and management decision-making.
• Business Management System (BMS) Ownership
• Own, maintain, and continuously improve the Business Management System (BMS).
• Partner with cross-functional stakeholders to ensure effective system usage and process adherence.
• Develop and deliver training on the BMS and associated business processes.
• Consult with relevant departments to ensure required documentation is complete, compliant, and aligned with company standards.

What You Need to Be Successful

• Bachelor’s degree with a preference for technical manager, economics or other relevant to the role.
• 3+ years of working in an RnD environment.
• Familiarity with PLM systems, preferably Windchill.
• Strong process orientation with problem-solving skills.
• Critical thinking and ability to make decisions.
• Ability to thrive in a high-paced environment while also being proficient in handling monotonous tasks.
• High-level proficiency of MS Excel, Power BI.
• Excellent interpersonal, organizational, verbal and written communication skills required, with experience operating across global teams in a multi-cultural environment.
• Excellent presentation skills.

Bonus Points if You Have

• Experience in supporting R&D and manufacturing environments.
• Familiarity with ERP systems (preferably SAP)
• Experience in business management systems (BMS).
• Proficiency in creating and maintaining flowcharts.
• Previous participation in business process improvements

What Makes You Eligible

• Willingness to travel in rare circumstances
• Willingness to work in an office.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

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HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.