The ad says“Working understanding of cloud-based platform architecture”
The ad says“Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture”
The ad says“4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments”
The ad says“Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture”
The ad says“Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture”
The ad says“4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments”
The ad says“4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments”
The ad says“Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture”
Values
The ad says“ISTQB, CSTE, or equivalent QA certification preferred”
The ad says“ISTQB, CSTE, or equivalent QA certification preferred”
The Solutions Architect – Strategic Projects is a skilled individual contributor embedded within OpenGov’s Strategic Projects Team, focused on quality assurance, technical validation, and solution design for complex government software implementations in the PS portfolio
This role is grounded in hands-on QA and testing execution: building and running validation frameworks, leading UAT in multi-stakeholder environments, and ensuring that what gets configured actually works in the field
The SA brings technical rigor to implementation delivery, partners closely with senior architects and delivery leads, and contributes to the team’s configuration standards and quality practices
Execute end-to-end test plans for complex, multi-product implementations; evaluate configuration models, cross-system dependencies, and data environments to surface and resolve quality gaps
Apply and maintain go-live readiness criteria, configuration quality benchmarks, and post-go-live validation standards for assigned engagements
Conduct root-cause analysis on configuration, product behavior, and data issues; escalate systemic patterns to senior SAs or PS leadership with clear documentation
Operate within established QA frameworks, defect tracking standards, and readiness scoring systems; contribute improvements based on field observations
Serve as a reliable escalation resource on configuration and quality issues within assigned engagements, providing clear, client-ready findings and remediation recommendations
Lead UAT planning and execution for assigned implementations; define acceptance criteria in partnership with clients, product teams, and delivery leads
Adapt risk-based testing approaches to specific engagement dependencies and requirements
Support stakeholder alignment on acceptance criteria through structured recommendations and clear tradeoff documentation
Partner with delivery leads and senior SAs to translate multi-stakeholder requirements into product-driven configurations; take increasing ownership of solution design as proficiency grows
Apply and contribute to technical standards, configuration libraries, and solution design templates used across the PS organization
Support pre-sales scoping efforts by contributing technical input on delivery feasibility and flagging configuration risks, under the guidance of PS Leadership
Translate field QA observations and client feedback into structured product input, routing to senior SAs or the PS-to-R&D liaison for roadmap consideration
Document quality and configuration patterns across assigned engagements; flag systemic product gaps or delivery risks for PS leadership review
Collaborate with Product, Engineering, and Change Management as directed to align on user readiness, adoption criteria, and go-live sequencing within assigned workstreams
Share QA knowledge and configuration best practices with Implementation Consultants and peers through day-to-day collaboration and informal guidance
Adhere to quality oversight mechanisms: reviews, audits, playbook standard, and contribute observations that improve delivery consistency across the portfolio
Support the evolution of OpenGov’s PS delivery methodology by documenting field learnings and contributing to playbook updates
Benefits
Work from anywhere
Unlimited vacation
Mission-driven colleagues
World-class healthcare
Professional development
Preferred experience
The ideal candidate is a disciplined QA practitioner with growing solution architecture skills who operates with high technical accuracy, communicates clearly with clients and internal teams, and is building toward independent ownership of complex delivery workstreams
Experience with or strong aptitude for state and local government technology programs; willingness to develop fluency in public sector implementation dynamics
4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments
Track record of applying repeatable QA frameworks and testing methodologies across team engagements
Demonstrated experience executing QA and validation delivery on complex, multi-workstream technology programs with phased go-lives
Working understanding of cloud-based platform architecture
Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture
Demonstrated experience executing end-to-end test plans across complex, multi-platform systems; ability to evaluate configuration models, data environments, and cross-system dependencies
Ability to participate in and support discovery sessions, design workshops, and UAT reviews, contributing clear documentation and follow-up
Demonstrated ability to present QA findings, solution risks, and technical observations to client stakeholders in a clear, accessible way
Collaborative working style with cross-functional teams including Product, Engineering, and Change Management
Bachelor’s degree preferred or commensurate experience
ISTQB, CSTE, or equivalent QA certification preferred
Willingness to travel to client sites for discovery, testing workshops, go-live support, and stakeholder meetings
