Solution Engineer [Onsite/Remote]

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in San Diego, California will continue to power our growth in Canada, United States, and Mexico.

Life at GeekPlus is straightforward. We're a team of geeks who love technology and teamwork. We work together to meet customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology is seeing it happen at scale! We are biased toward action and getting things done and think differently about how we apply technology. We support each other, and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

We are seeking a talented and motivated Solution Engineer to join our dynamic team. As a Solution Engineer at GeekPlus, you'll be the primary point of contact with our partners and clients, who range from startups to Fortune 500 players. You will play a pivotal role in identifying and delivering comprehensive automation solutions tailored to our clients' needs. You'll team up with WMS/WES software Engineers and robotic implementation engineers to ensure the successful deployment of our robot-driven warehouse & manufacturing logistics solutions at customer sites. We want you to talk to us if you're excited about robots and rolling out a complex system!

Responsibilities

• Conduct in-depth consultations with clients to understand their specific warehousing requirements, challenges, and objectives.
• Serve as a subject matter expert on Geek+ AMR products and solutions. Utilize your expertise to design, customize, and propose automation solutions that align with client needs, budget constraints, and industry best practices.
• Prepare and deliver compelling presentations to clients, explaining the proposed solutions, benefits, ROI, and project timelines.
• Align robot-driven solution design with general contractors and/or subcontractors in a project whose design interacts with robotic solutions and may impact overall warehouse/manufacturing logistics operations.
• Create detailed technical documentation and reports, including solution architecture, diagrams, and system specifications.
• Provide automation roadmap to customers based on business growth and transformation plan.
• Stay updated on emerging warehousing automation trends, technologies, and best practices to provide innovative solutions to clients.

Requirements

• Bachelor's Degree in Supply Chain Engineering, Industrial Engineering, or related discipline
• AutoCAD 2D layout proficiency is required
• Proven experience in warehousing automation, logistics, or supply chain operations.
• Strong knowledge of warehousing automation technologies and systems.
• Exceptional problem-solving and analytical skills.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team and independently as required.
• Project management experience is an advantage.
• Mainstream WMS/WES/WCS integration experience is a plus but not required
• Chinese/Mandarin proficiency is a plus but not required.
• Willingness to travel to client or project sites as needed.

GeekPlus is an Equal Opportunity-Affirmative Action Employer for Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation