Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Job Description
The Software Quality Engineer I (SQE1) is an integral part of the Quality Engineering department, dedicated to assuring application quality, adherence to requirements, and an exceptional user experience by testing company applications. The main purpose of this role is to design, write, execute, and maintain automated and manual tests, as well as contribute to the overall test automation framework and continuous testing (CT) pipelines.
This role will primarily interact with product development teams. The SQE1 works cross-functionally with Software Developers, Product Managers, and fellow Quality Engineers within an Agile scrum environment to provide rapid, in-process testing results, identify risks, and drive continuous improvement.
Responsibilities:
- Test Strategy & Planning: Partner with the Scrum team to define, develop, and implement quality assurance best practices and procedures, including test strategies, plans, cases, and other related assets.
- Test Execution: Design, write, execute, and maintain both automated and manual test cases, ensuring high quality across functional, regression, integration, and scale testing.
- Development Collaboration: Work closely with development teams to support code releases with functional test validations on multiple platforms and environments.
- Defect Management: Investigate, record, triage, and track defects to verification and closure.
- Risk Mitigation: Identify potential quality risks and dependencies early in the Agile cycle; collaborate on mitigation and eradication plans.
- Modern QA & AI Capabilities: Proactively research, evaluate, and integrate modern QA tools and AI-driven testing capabilities (such as AI-assisted test generation, predictive analysis, and smart automation tools) to improve efficiency and testing coverage.
- Professional Development (Goal): Commit to continuous professional and technical growth, developing deeper expertise in framework architecture, advanced CI/CD pipelines, and broad-scope test strategy design.
Qualifications
- Education & Experience: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience, combined with 4+ years of experience in software quality engineering.
- Automation & Scripting: Proven hands-on experience in UI Web Automation and API Automation using established frameworks. (Java, Python, Jenkins, docker, Maven, github).
- QA Methodologies: Strong, high-level understanding of the Software Testing Life Cycle (STLC) and QA concepts, methodologies, and test management.
- CI/CD/CT: competency with continuous integration and deployment tools (such as Jenkins, Git, etc.).
- Agile Practices: Practical experience working within Agile frameworks (Scrum & Kanban), estimating work, and managing test data.
- Modern QA & AI Capabilities: Proactively research, evaluate, and integrate modern QA tools and AI-driven testing capabilities (such as AI-assisted test generation, predictive analysis, and smart automation tools) to improve efficiency and testing coverage.
Nice to Have Skills:
- UI Mobile Automation & Functional/Manual testing.
- Performance testing experience (e.g., using JMeter).
- Familiarity with AWS services (S3, Lambda, EC2, CloudWatch) or security/accessibility testing.
Tii Elements:
- Accountability: Takes ownership of the quality of deliverables and works autonomously within standard guidelines to resolve issues.
- Collaboration & Influencing: Builds productive working relationships with developers and product teams to resolve quality issues and collaborate on best practices.
- Quality Focus: Strongly committed to delivering exceptional user experiences and robust software quality.
- Relationship Building: Cultivates stable, productive working relationships across cross-functional teams.
- Curiosity: Actively stays up-to-date with new testing tools, test strategies, and emerging technologies (including AI tools).
Additional Information
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
- Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
- Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
- One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
- Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- Self-Care Days
- National Holidays*
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
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