About Us:

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Tarro has been profitable for nearly a decade and has seen 5x revenue growth in the past four years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development, and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping restaurants thrive, not just survive.

What we're looking for:

In our next phase of growth, we are looking for a Software Engineer to join our team! Our platform team enables restaurants to handle customer phone calls no matter how many customers are calling in at the same time. This allows these mom-and-pop businesses to scale past their staffing limit and fulfill their customer’s orders on time, every time. We are also providing another software solution like delivery enablement, online ordering, and restaurant point of sales to make restaurant operations more seamless.

Key Responsibilities:

Autonomous Problem Solving: Work with minimal oversight, applying critical thinking and independent judgment to identify issues and course-correct solutions in real-time.
Full-Cycle Ownership: Act as both product manager and engineer to identify, build, and deploy solutions that achieve measurable business outcomes.
End-to-End Problem Solving: Own initiatives from initial inception through development, deployment, monitoring, and ongoing maintenance.
Cross-Functional Vertical Expansion: Partner with engineers, designers, PMs, and operation teams to develop features that drive Tarro’s expansion into new market verticals.
AI Orchestration: Orchestrate multiple AI agents to build solutions in a very short amount of time
AI Enablement: Build infrastructure and train non-technical teams to utilize AI tools effectively.
Systems Architecture & Scaling: Establish engineering processes and systems to scale the codebase and accelerate product velocity.
Data-Driven Growth: Apply metrics and creative thinking to solve scaling challenges and support strategic platform growth.
Product Lifecycle Participation: Remain an active, curious participant in every stage of development, including "dogfooding" internal tools to provide critical feedback.
Client-First Research: Travel to client sites and regional offices to gain a firsthand understanding of customer problems and ensure solution effectiveness.
Global Team Collaboration: Manage regular communication with teams in Asia, requiring availability outside of typical US business hours.
High-Growth Commitment: Adapt to the demands of a scaling business with extended hours and occasional weekend work as projects require.

The Environment:

You will be operating in a dynamic, fast-paced, high-growth startup environment that offers continuous learning opportunities.

About you:

You have 5+ years of experience as a software engineer
You have fluency in TypeScript, Rust, Java, or related technology and are passionate about using AI to accelerate your work
You have a strong product sense and intuition
You have proven technical leadership in shipping great products, hands-on engineering, and leading critical projects to production
You have passion for building great user experiences and achieving real-world impact

Bonus points:

You have a passion for the restaurant industry or restaurant technology
You have experience writing code that meets accessibility standards and best practices
You have experience with test-driven development, continuous integration, and automated testing
You have experience building products from 0 to 1 in an unstructured environment
You have a roll up your sleeves mentality with current or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.

Our tech stack: Rust, React, Typescript, AWS.

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

The base salary range for this role is $100,000- $250,000 USD + equity.