Software Development Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.

In this role, you will lead, mentor and grow a high-performing software development team and cultivate an inclusive, inspiring working culture. Under your guidance, developers will deliver Financial Services products and services that are mission-critical to Lightspeed’s long-term vision and growth.

We are looking for a leader with a solid, demonstrable technical background, who can earn the respect of developers with their knowledge and experience. The right leader partners with Product Management to translate business goals and stakeholder insights into clear team roadmaps—and holds the team accountable for delivering results. You will have a proven track record of supporting, mentoring, leading and growing a development team, and of delivering high-scale cloud-based software systems. You will be an effective and clear communicator who can direction-set and track team delivery in a distributed, fast-moving and rapidly-changing agile environment.

For this role, you should be located in Canada, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices).

What you’ll be responsible for:

• Manage, mentor and grow a team of software developers as they solve complex problems in the Financial Services domain

• Working closely with Staff/Principal Engineers, P&T Leadership and cross-functional stakeholders to align on team priorities and roadmaps

• In partnership with the Product Manager, accountable for setting the annual/quarterly OKRs, Roadmaps and for successful execution

• Review and provide feedback on technical designs, ensure high-quality system design and implementation

• Identifying, communicating and removing impediments and risks to delivery, within the team and across Financial Services as a whole

• Planning and furthering the professional growth of individual team members, including 1-1s, performance reviews, ongoing feedback, goal-setting and promotions

• Reporting up to Product/Engineering leadership and stakeholders on team progress and status

• Participate in our hiring process to help find and hire top talent for your team and the wider organization

What you’ll be bringing to the team:

• Experience leading a team of developers through successful delivery of software products

• Experience delivering microservice-driven, scalable, cloud-based applications

• Experience with cloud services (AWS or GCP)

• Strong working knowledge of Java or TypeScript or Ruby or Python

• Experience partnering closely with Product Managers to build right objectives and roadmaps

• Experience leading, triaging, and resolving critical incidents, while transforming post-incident insights into preventive corrective actions

• Professional experience in agile development and continuous delivery best practices

• Strong written and verbal English communication skills

• Ability to personally coach, mentor and drive individuals and overall teams

• Strong passion for continuous learning and improvement

• A quality-driven mindset with a focus on software scalability and resilience

Some additional things that would be a bonus:

• Experience in the Payments domain

• Experience in building scalable SaaS solutions

• Experience in full-stack web application development

• Experience in test automation and/or DevOps engineering

Who you are:

• Outcomes-oriented

• A leader with strong people skills who can manage and represent your team

• A teacher and mentor helping individuals to grow and reach their full potential

• A communicator who can clearly convey requirements, best practices and status updates to both technical and non-technical audiences

• A problem-solver who embraces tackling complexity and removing roadblocks

• A decisive decision-maker who can handle change and ambiguity

What is in for you

• Lots of autonomy, flexible work culture and possibility of remote work

• Opportunity to help shape the future of a new Product from technical, process and organizational perspectives

• Development of global products

• Exposure to modern and proven technology

• Opportunity to learn and expand your skill set

• Tons of growth opportunities into technical or people management roles

• Amazing benefits & perks, including equity for all Lightspeeders

• Opportunity to join a fast-paced, high-growth company

• Become a valued part of the diverse and inclusive Lightspeed family

#LI-SS3

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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