On behalf of our client, we are currently looking for an Athens-based Slovenian speaking Customer Support Search Engine Consultant to work for the largest Search Engine worldwide and take his/her career to the next level.
You will use your excellent communication skills and tech savviness & you will be part of a dynamic and multicultural team.
On your day-to-day you will:
- Be in contact with customers via multiple channels of communication
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong & professional relationships with all partners
- Ensure that key stakeholders are up to date on the resolution status of their issue
- Log the cases on internal systems, while getting up to date with client’s products & services.
Requirements
- Fluency in Slovenian (spoken & written)
- Very good communication skills in English
- Exceptional communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & Google products
- Computer and mobile devices knowledge/tech savviness
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
Benefits
- Competitive starting salary (1200€ gross * 14 salaries per year)
- Monthly performance bonus
- Private health insurance plan
- Numerous benefits & discounts
- Full training by certified instructors
- Free online Greek language courses
- Great professional growth opportunities and multicultural exposure
- Relocation package
Only CVs in English will be reviewed.
This position does not provide visa support.
This position requires all employees to be based in Greece.
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