Site Reliability Engineer

• You’ll join Tennr’s Infrastructure team as a Site Reliability Engineer, focused on the systems that keep us reliable, observable, and secure. This is a hands-on role with real room to grow: you’ll roll out our on-call tooling, wire observability into the product, and own the lifecycle of the credentials, certificates, and keys that protect patient data
• Continue the PagerDuty rollout across engineering teams, helping them define escalation policies, schedules, and runbooks so on-call is calm and clear
• Build in-app Datadog instrumentation — metrics, traces, and alerts — working from the observability standards Infrastructure sets
• Manage credential storage and rotation across our environments
• Manage certificate issuance, renewal, and rotation
• Manage encryption key lifecycle and rotation, keeping PHI protected end to end

Benefits

• Meaningful equity
• In-person culture
• Promoting from within
• 401k matching
• Unlimited PTO
• Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)

Preferred experience

• It’s a great fit for someone a few years into their career who wants to grow into deep SRE ownership — with strong mentorship, real problems to solve from day one, and a direct line to the reliability and security of a platform that handles PHI
• 2–4 years in SRE, infrastructure, systems, or a strong adjacent engineering background
• Working understanding of secrets, certificate, and key management (e.g. AWS Secrets Manager / KMS / ACM, HashiCorp Vault)
• Careful and methodical with anything touching security and rotation — you sweat the details
• Eager to grow into broader SRE ownership, and energized by working in a regulated healthcare (HIPAA / PHI) environment
• Familiarity with PagerDuty or a comparable on-call and incident-response tool
• Hands-on with Datadog or another observability platform, or eager to go deep on it