Paperless Parts
Hiring now
Services Engineer
Hybrid · Encinitas, California, United States$100k–130kFull-timePosted 4 weeks ago
Paperless Parts
ApplyPaperless Parts
Hiring now
Hybrid · Encinitas, California, United States$100k–130kFull-timePosted 4 weeks ago
Paperless Parts
ApplyPaperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forward.
This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.
Location: Boston, MA, or Encinitas, CA / Hybrid
Reports To: Services Engineering Manager
Employment Type: Full-Time
Travel: Up to 25%
Customer Success is at the center of everything we do, and as a Services Engineer focused on integrations, you are the technical bridge connecting our customers to the platform. You will build and support integrations that connect Paperless Parts with our customers’ critical business systems, including CRM, ERP, and MES platforms. Your work directly empowers manufacturers by automating manual processes, improving data flow, and unlocking meaningful business insights.
In this role, you will become a subject matter expert on the Paperless Parts platform. You will partner directly with customers to design, develop, and deploy tailored integration solutions that are central to their success. Beyond individual customer deployments, you will actively contribute to our library of reusable capabilities, helping to scale our delivery organization and shape the future of our integration methodologies.
Integration Delivery: Successfully lead the end-to-end technical deployment of multiple complex customer integrations within established project timelines.Technical Discovery: Autonomously lead discovery sessions to gather business requirements and translate them into scalable technical solutions.Framework Expansion: Develop and contribute new reusable integration components, templates, or tooling to improve team delivery efficiency and scalability.
Salary Range: $100,000 - $130,000
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
Paperless Parts Life
Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up.
Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.
Benefits: We value you and your family. With this in mind, full-time employees are provided:
100% coverage of health, dental, and vision for you and your dependent
Competitive compensation philosophy
Unlimited PTO
13+ paid holidays
Company-sponsored wellness stipend
Pre-tax Commuter and FSA/Dependent Care FSA
401(k) plan
Employee recognition program
Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.