Senior QA Analyst

Senior QA Analyst

Req number:

R7970

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Senior QA Analyst will support the Identity Governance Administration (IGA) project and post go-live testing activities. The role will perform end-to-end testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT) support, and Regression Testing, working under the guidance of the Lead QA to ensure required coverage, documentation quality, and timely defect turnaround.

Job Description

We are looking for a Senior QA Analyst experience preparing test strategies/test plans, designing test cases/test scenarios, and executing tests. This position will be full-time and hybrid set-up in Mandaluyong City.

What You'll Do

• Review user stories, acceptance criteria, and process flows; clarify requirements with BA/PO/Developers and align with the Lead QA/Senior QA on scope and priorities

• Create, update, and maintain assigned test scenarios and test cases for SIT, UAT support, and regression based on standards/templates

• Contribute to test data preparation and validate environment readiness (access, roles, configurations) to ensure tests can proceed

• Execute test cases, record outcomes, and capture complete evidence (screenshots/logs) in accordance with QA standards

• Log, track, and manage defects in Azure DevOps (ADO), including clear reproduction steps and expected vs. actual results; follow through until closure

• Perform re-testing and regression testing on impacted areas; highlight recurring defects, suspected root causes, and risk areas to the Lead QA/Senior QA

• Support preparation of UAT packs (test steps, data, access guidance) and assist business testers in executing and documenting results

• Assist with tracking UAT progress and defects and provide inputs to release readiness discussions as requested

• Provide regular status updates on execution progress, blockers, and defect trends to the Lead QA/Senior QA and project stakeholders

• Maintain traceability and test artifacts (test cases, results, evidence) to support audit/quality requirements

• Identify gaps in test coverage and suggest improvements to test cases, checklists, and reusable regression assets

• Contribute to automation enablement by keeping test cases stable and automation-ready; collaborate with the team on opportunities as assigned

• Other responsibilities may be asked of the person as needed

What You'll Need

Required:

• Experience in preparing test strategies/test plans, designing test cases/test scenarios, and executing test

• Exposure/experience in test automation

• Background/familiarity with Identity Management Systems

• Knowledge of the Software Development Lifecycle (SDLC)

• Knowledge of system testing best practices and methodologies

• Knowledge of Agile methodology

• Experience with issues management

• Experience in test tracking, reviews, and audits

• Experience in systems integration, regression, and user acceptance testing

Preferred:

• Excellent written and oral communication skills (including technical documentation)

• Strong collaboration and teamwork abilities

• Ability to work in a fast-paced, deadline-intensive environment

• Highly coachable, fast learner, punctual, and dedicated

• Good knowledge and working experience of Azure DevOps

• Agile/Scrum certifications (e.g., CSM, PSM) or equivalent certifications

• ISTQB or equivalent QA/testing certifications or similar 

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.