Senior Product Builder, Shopper Experience

About the Role

ShopMy's consumer-facing shopper product has introduced a new way for customers to discover, organize, and buy products through creator-curated experiences and personalized taste profiles.

As a Senior Product Builder, Shopper, you will play a critical role in the execution and growth of the shopping experience post-launch. You'll work across design, engineering, data, marketing, and brand teams to refine the experience, improve key shopper metrics, and scale engagement and retention.

This is a builder's role first. We're looking for someone who can take an ambiguous problem, form a point of view, and ship, not someone who hands off specs and waits. A background in design is a strong plus. This product lives and dies on taste and craft, and we want someone who has an opinion on what good looks like and can defend it.

Please note: This role is based in NYC, and we are not considering fully remote candidates at this time.

What You'll Do

Feature Development and Delivery

• Lead the definition, scoping, delivery, and iteration of features that enhance the shopping experience, including personalization, curated feeds, wishlisting, onboarding flows, and checkout optimization.

• Partner deeply with engineering and design to ship high-quality releases, remove blockers, and improve velocity.

• Be accountable for success metrics of features you own related to adoption, engagement, conversion, and retention.

• Balance evolving business priorities, user needs, and technical constraints with a customer-obsessed mindset.

Data-Driven Prioritization

• Analyze product and behavioral data to identify key drivers of success and opportunities for growth.

• Use quantitative and qualitative insights, from analytics, feedback loops, customer interviews, and shopper research, to inform decisions.

Cross-Functional Leadership

• Act as a central hub of communication between engineering, design, data, brand and marketing, and executive stakeholders.

• Enable teams to align around a shared vision, clear requirements, and defined success criteria.

Launch and Iteration

• Drive post-launch optimization and experimentation, ensuring the product improves key metrics and meets user needs as the platform scales.

• Establish feedback loops with users and internal partners to rapidly test, learn, and iterate.

What You Bring

• 5+ years of product management experience, including ownership of consumer-facing product experiences and shipped releases.

• A design background is a must. This role in particular rewards a sharp eye for UX and visual craft.

• 0 → 1 energy. You treat ambiguous problems as your job, not someone else's, and you'd rather prototype something real than write a long spec about it.

• Comfortable getting into the code when needed. You don't have to be an engineer, but you should be willing to ship, not just describe what should be built.

• Demonstrated ability to lead products through post-launch growth, including defining and measuring success after launch.

• Strong analytical skills and comfort with data. You make decisions rooted in evidence and user behavior.

• Excellent prioritization and trade-off judgment, balancing scope, time, and quality.

• Experience working with cross-functional teams, especially engineering and UX and design.

• Excellent communication and alignment skills, able to work with stakeholders across levels and functions.

• Comfortable in fast-moving, ambiguous environments with a bias for action.

Bonus Points

• Founder experience, or time at an early-stage (Series A-C) startup doing real zero-to-one building rather than strategy work.

• Comfortable with ML and AI concepts. This pod pulls in some of the more technical, model-driven work on the product team, and you should be able to go deep with engineers on it.

• Fluent with AI-forward tools like Figma, Claude Code, Linear, and AI prototyping tools such as Lovable or Framer.