SWIFT Support Services Malaysia Sdn. Bhd.
Hiring now
Senior Platform Engineer - OpenShift & Observability
Hybrid · Leiden, South Holland, NetherlandsPosted 5 weeks ago
SWIFT Support Services Malaysia Sdn. Bhd.
ApplySWIFT Support Services Malaysia Sdn. Bhd.
Hiring now
Hybrid · Leiden, South Holland, NetherlandsPosted 5 weeks ago
SWIFT Support Services Malaysia Sdn. Bhd.
ApplyABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Role Summary
Join a growing engineering team shaping one of the most strategic platform initiatives at Swift, the world's leading provider of secure financial messaging services. You'll help build, operate and evolve a modern OpenShift platform that will host the next generation of applications across the organisation.
This is a hands-on Senior Platform Engineer role focused on platform reliability, observability, automation and operational excellence. You'll work alongside highly skilled engineers across Europe and the US, helping define reliability standards and enabling development teams to successfully adopt cloud-native technologies at enterprise scale.
What you'll do
Shape and operate Swift's enterprise OpenShift platform, ensuring high availability, scalability and resilience for critical applications.
Lead the design and implementation of observability capabilities across metrics, logs and traces.
Establish and evolve Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) that drive measurable reliability improvements.
Develop and maintain scalable monitoring and logging solutions using Elasticsearch, Logstash and Kibana (ELK).
Partner with application teams to onboard workloads to the platform and promote Site Reliability Engineering best practices.
Drive incident management, root cause analysis and post-incident learning to improve platform reliability over time.
Design, develop and enhance platform services and capabilities on OpenShift to improve customer experience, security, scalability and operational efficiency.
Operate, maintain and continuously improve enterprise OpenShift clusters, including upgrades, lifecycle management, security compliance and platform resilience.
Collaborate across two closely connected squads covering platform engineering and application onboarding, providing opportunities to contribute across multiple areas of the platform.
Eliminate operational toil through automation and self-service capabilities.
Automate operational processes through Infrastructure as Code, GitOps and engineering-first approaches.
Participate in on-call rotation, helping ensure the reliability of services supporting business-critical workloads.
What you bring (Must-haves)
Proven experience as a Site Reliability Engineer, Platform Engineer or Senior DevOps Engineer in complex production environments.
Strong hands-on expertise with OpenShift and/or Kubernetes.
Experience designing and operating observability solutions, including logging, monitoring and alerting platforms.
Practical experience defining and managing SLIs, SLOs, SLAs and error budgets.
Strong understanding of production operations, incident response and reliability engineering principles.
A passion for automation, continuous improvement and solving complex technical challenges.
Nice to have
Experience with ArgoCD and GitOps operating models.
Python development or scripting skills.
Infrastructure as Code experience using Terraform, Ansible or similar technologies.
Exposure to bare-metal Kubernetes or OpenShift environments.
Experience working in large-scale enterprise environments
Hybrid & location
Location: Near Leiden, Netherlands.
Working model: Hybrid working 2 days/week in office with a 1 week in 4 on call rota
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.