Senior Manager, Digital Engineering

What You'll Be Doing: 

• Lead four domain managers and an approximately 80-person global engineering organization, establishing clear accountability, decision rights, and effective ways of working across regions and time zones.  

• Own engineering quality, the technical roadmap, and non-functional standards across Adobe AEM, SAP Commerce, Oracle, data services, APIs, and integrations.  

• Create a unified engineering operating model that enables teams to make sound decisions quickly and deliver with quality, predictability, and velocity.  

• Drive engineering excellence through code quality, automated testing, CI/CD, secure development, performance engineering, and disciplined technical-debt reduction.  

• Partner with Architecture, Systems Engineering, Agile Delivery Operations, Software Quality Assurance, and Support & Observability to manage dependencies and end-to-end outcomes.  

• Ensure engineering teams own the operational quality of what they build, including availability, performance, resilience, and corrective actions following production issues.  

• Establish engineering and delivery measures that identify constraints and drive measurable improvements in throughput, quality, and platform health.  

• Coordinate with Infrastructure, Networking, and Information Security on environments, platform services, security, and compliance requirements.  

• Own engineering vendor relationships, improve partner performance, rationalize the vendor landscape, and strengthen critical internal capability and knowledge.  

• Drive practical adoption of AI across the software development lifecycle to improve engineering velocity, quality, documentation, and innovation.  

• Communicate technical trade-offs, risks, priorities, and investment needs clearly to technology and business leaders.  

What We Are Looking For:

Required Experience 

• 10+ years of experience in digital engineering, e-commerce platforms, web applications, or customer-facing software products.  

• 7+ years of people leadership experience, including experience managing managers or leading multiple engineering teams.  

• Experience leading a globally distributed organization with a mix of employees, contractors, matrixed contributors, and external delivery partners.  

• Demonstrated engineering depth in at least one relevant domain: digital experience platforms, commerce, enterprise backend systems, data, APIs, or integration.  

• Experience owning engineering quality, technical roadmaps, non-functional requirements, and production outcomes for customer-facing platforms.  

• A record of leading meaningful organizational or operating-model change while maintaining delivery continuity.  

• Experience working in agile delivery environments with product owners, delivery leaders, architects, and quality engineering teams.  

• Working knowledge of cloud services, microservices, API-led integration, CI/CD, automated testing, secure software development, and observability.  

• Experience managing external partners, vendor performance, workforce capacity, and technical delivery risk.  

• Understanding of security and data-protection practices, including PCI considerations for payment processing.  

• Strong executive communication, judgment, and the ability to translate technical trade-offs into business impact.  

Preferred Experience

• Experience leading an engineering organization of comparable scale and complexity.  

• Depth across two or more platform areas: digital experience, commerce, enterprise backend, data, APIs, and integrations.  

• Experience with Adobe AEM, SAP Commerce, Oracle, or comparable enterprise platforms.  

• B2B commerce or distribution experience, including complex pricing, quoting, account structures, or customer onboarding.  

• Experience modernizing a digital footprint while maintaining high availability and active delivery commitments.  

• A record of establishing common architecture and engineering standards across previously separate technology domains.  

• Demonstrated improvement in delivery predictability, automated testing, platform performance, change quality, or recovery time.  

• Experience introducing AI-assisted software development, testing, documentation, or operations with appropriate governance.  

• Experience consolidating vendors, transitioning services, and transferring critical knowledge to internal teams.  

• Experience building internal engineering capability in global delivery centers.  

• Experience with product-oriented, stream-aligned, or customer-journey-aligned engineering teams.  

• Bachelor’s or advanced degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.  

Work Arrangement: Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. 

What’s In It For You : 

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance 

• 401k, With Matching Contributions 

• Short-Term/Long-Term Disability Insurance 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Tuition Reimbursement 

• Growth Opportunities 

• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) 

• On-site Café with Catering Option for Busy Lifestyles  

• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!  

• Bike Racks 

• And more! 

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!