Senior DevOps Cloud Engineer, AI

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Senior DevOps Cloud Engineer, AI

Location: India

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Senior DevOps Cloud Engineer with the Information Technology team.

Help us build world class infrastructure in public cloud, mainly GCP and AWS. We are seeking a Senior DevOps Cloud Engineer with a strong focus on AI-enabled platforms and automation to design, build, and operate highly scalable, secure, and intelligent cloud infrastructure.

As a Senior DevOps Cloud Engineer, you will be responsible for designing, building, and operating highly scalable, secure, and intelligent cloud infrastructure, while maintaining and improving the reliability and performance of our company's technology stack.

You will work closely with development teams to design scalable and highly reliable software systems, play a critical role in optimizing CI/CD pipelines using AI insights, and leverage automation to improve reliability, performance, and cost efficiency across cloud environments.

Your role will involve identifying and resolving complex issues before they impact customers, implementing automation to streamline our operations, and advocating for best practices in reliability, scalability, and maintainability. As a senior member of the team, you will mentor junior engineers, drive technical initiatives, and collaborate across departments to achieve our reliability goals.

What You Will Do As A Senior DevOps Cloud Engineer

• Build infrastructure/systems that balance operational excellence, security, reliability, performance efficiency, and cost optimization.
• Improve the observability of our systems to anticipate and address issues before they become critical, leveraging strategies like infrastructure as code, system operational and health metrics, CI/CD pipelines, and infrastructure automation.
• Contribute to DevOps roadmaps, helping balance priorities like modernizing past infrastructure, supporting new projects and deployments, and improving/hardening systems where it is needed most.
• Integrate AI-powered tools into DevOps workflows for predictive monitoring, anomaly detection, intelligent alerting, and auto-remediation.
• Leverage AI/ML insights to optimize CI/CD pipelines, deployment strategies, and infrastructure performance and cost.
• Build and maintain self-healing systems using AI-based observability platforms.
• Support our initiatives for modernizing/centralizing our cloud footprint in partnership with business, analytics, software, InfoSec, and data science teams.
• Design and enforce SDLC, InfoSec, and compliance requirements.
• Assist with root cause analysis/remediation for system incidents.
• Provide support to the engineering team in basic database operations (SQL Server, MySQL) in running SQL scripts, creating database objects, and troubleshooting performance and connection issues.
• Manage, patch, and monitor MySQL and SQL Server databases running in AWS and GCP.
• Implement Infrastructure as Code (IaC) using Terraform.
• Design, build, and maintain CI/CD pipelines in GitHub Actions for build, test, and deployment workflows.
• Manage repository structure, branch protection, and access controls across the GitHub Organization.
• Automate release processes and deployment workflows using GitHub Actions and Infrastructure as Code.
• Configure and manage Cloudflare services: DNS, CDN caching rules, Page Rules/Rulesets, Load Balancing, Workers, WAF, and Zero Trust (Access/Tunnel).
• Provide 24x7x365 monitoring, incident response, and on-call support as part of the DevOps team.
• Perform other IT related duties or projects, as assigned.

What You Will Bring As A Senior DevOps Cloud Engineer

• Bachelor's degree in Computer Science, Software or Systems Engineering preferred, or equivalent experience.
• 8+ years of relevant experience.
• Expertise with cloud-based systems and containerized infrastructure (Linux/OS fundamentals, Kubernetes, database systems, cloud networking).
• Deep expertise with GCP required, with significant expertise across two or more (GCP and AWS) preferred.
• Experience supporting AI/ML platforms and integrating AI-powered DevOps tools.
• Experience working with and supporting database infrastructure, mainly MySQL and SQL Server databases, in AWS and GCP.
• Familiarity with LLM-based systems, vector databases, or AI APIs.
• Expertise building common web/internet platform components (e.g. proxies, caches, load balancers, firewalls, app/web server tiers, DB systems).
• Unix scripting experience required, and a willingness to learn/support technologies you may not presently know.
• Conceptual and practical knowledge of modern DevOps techniques, such as CI/CD, IaC, configuration management, and secrets/vault management.
• Expertise in troubleshooting that spans systems, network, and applications in a distributed/microservice environment.
• Hands-on experience with Cloudflare.
• Strong hands-on experience with GitHub Actions for CI/CD.
• Experience managing GitHub Organizations, repo permissions, and branch protection policies.
• Candidates that have worked in IT for a United States based publicly owned company preferred.
• Excellent written and communication skills in the English language.
• Proven experience working with US based business teams.
• Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap.
• Working Hours: 8 Hours (Excluding breaks)  
  4 Core US Hours Overlap (7:30pm- 11:30pm IST)  
  4 flexible hours (IST)    
• Workspace: A quiet, dedicated space to work, and a reliable internet connection with a minimum speed of 50 Mbps.

What You Will Get As A Porch Group Team Member

Pay Range*: ₹24,75,000 – ₹34,65,000 INR Annually

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.

• Our benefits include medical insurance, accident insurance and retiral benefits
• Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity leaves, and weekly wellness events.

#LI-PD1 
#LI-REMOTE 

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.