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Senior Client Manager at NTT India Digital Business Solutions Private Limited · Katori

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.

You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.

Key Responsibilities

Manage and grow relationships with enterprise clients as a trusted advisor
Identify customer needs and position IT solutions across:
- Infrastructure (Network, Cloud)
- Applications (Enterprise systems, platforms, integration)
- Cybersecurity solutions
Drive the full sales cycle: lead generation, solutioning, proposal, negotiation, and closing
Develop and execute account strategies to achieve revenue targets
Lead solution discussions and presentations with business and IT stakeholders
Work closely with pre-sales and technical teams to design tailored IT solutions
Manage RFPs/RFQs, proposals, and commercial negotiations
Ensure successful solution delivery alignment with internal teams
Build and maintain strong relationships at both IT and business decision-maker levels
Identify cross-sell and up-sell opportunities across the full IT portfolio
Track sales pipeline, forecast, and performance using CRM tools

Qualifications & Experience

Bachelor’s degree in IT, Engineering, Business, or related field
Over 10 years of experience in IT solutions sales or key account management
Proven track record in selling IT solutions
Strong experience working with enterprise-level clients

Skills & Competencies

Strong sales and negotiation skills with ability to close complex deals
Solid knowledge of IT solutions (network, cloud, data center, security, applications)
Ability to translate customer business needs into technical solutions
Excellent communication and presentation skills
Strong stakeholder management (C-level, IT leaders, business users)
Strategic thinking and consultative selling approach
Ability to manage long and complex sales cycles

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Asks for

Key Responsibilities

Qualifications & Experience

Skills & Competencies