cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world’s leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.
You will specialize in the configuring, readying, and troubleshooting of software/network-based audio-visual product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.
Responsibilities and Duties:
- Execute assigned configuration tasks within deadlines both in the configuration lab and the field
- Rack fabrication of AV systems in the configuration lab
- Verify systems integration wiring connectivity and terminations in the lab
- Analyze and resolve configuration issues in a timely manner
- Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds
- Configuration of major brands of collaborative solutions such as Neat, Logitech, Polycom, Cisco
- Verify systems installation wiring connectivity and terminations in the field
- Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
- Perform end-user training on specific software applications and interfaces requiring client interaction
- Configuration of manufacturer applications, interfaces, and products based on system/client requirements
- Assist in system solutions analysis, design, development, and testing activities as needed
- Develop and maintain configuration policies and procedures
- Review and recommend changes to existing configuration processes
- Provide technical guidance to junior specialists in their assigned job duties
Required Skills:
- At least 5 years of experience in AV Installation, Commissioning and Service
- AVIXA CTS/CTS-I and CQT preferred
- Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms
- Good working knowledge and ability to troubleshoot of Crestron, BIAMP, Extron and QSC
- Experience with AV industry software platforms. Any direct programming experience is a plus
- Strong Networking skills. Any specific certifications or training is a plus
- Proven experience in commercial AV installations including projectors, projection screens, video displays, video walls, cabling, rigging, and rack wiring
- Use of hand tools and aerial lifts including but not limited to; crimp and compression tools, Hilti or Hilti/type charge loaded tools, RJ45 crimpers, Dsub and soldering skills required
- Experience with Audio tuning, equalization and DSP Programming
- Organized, proactive and good communication skills
