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Security Concierge at Titan Security Group · Katori

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan is looking for Front Desk Concierge Security Officers for residential buildings in Downtown Chicago!

Responsibilities of Concierge Security Officers include, but are not limited to:

Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
Control access for tenants, visitors or vendors as required
Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
Other duties as assigned

Required Qualifications of Concierge Security Officers:

Must be at least 21 years of age.
Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
Must be comfortable around dogs, cats, and other pets/animals
High School diploma or general education degree (GED)
Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
Able to pass pre-employment drug screen and criminal background check.
Able to read, write, speak, and understand English
Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Concierge Security Officers:

Bi-lingual considered a plus.
Evening, overnight, and weekend availability required

Pay and Benefits of Concierge Security Officers:

Positions starting between $20.00 - $21.35 / hour depending on experience, location and position
Paid time off and paid holidays
Medical and Dental insurance
Opportunities for career growth and promotion
Skills-enhancing training

EOE/M/F/D/V

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