Sector Business Analyst

• In this role as Sector Analyst for Commercial, you will assist in shaping and driving our business strategies to address the needs of our industrial manufacturing and architecture, engineering and construction customers
• You will lead cross-department initiatives and collaborate closely with teams across Sales, Customer Experience, Product Management, Demand Gen, and Product Marketing to deliver our safety, compliance and workforce platform
• You will own complex projects and apply diverse skillsets—from strategy and execution to growth, retention, and operations—to deliver outcomes
• Assist with the development and execution of a forward-looking product strategy tailored to commercials customer base, using multiple data sources
• Build comprehensive business cases for new market opportunities and emerging trends in our sub-sectors
• Analyze market trends, customer needs, and competitive landscapes to ensure our offerings remain relevant and impactful
• Forge strong relationships with internal teams, including Sales, Customer Experience, Product Management, Demand Gen, and Product Marketing, to ensure cohesive project execution
• Take full ownership of cross-department projects from conception through implementation, driving initiatives that span strategic planning, operational execution, growth initiatives, and customer retention
• Analyze the effectiveness of our software solutions and training programs with a focus on profitability and key performance metrics
• Manage pricing strategies and product catalogs to drive efficiency and sustainable growth
• Identify business opportunities that will drive greater competitive differentiation, develop business cases, and prioritize with stakeholders across the organizations, accounting for tradeoffs
• Conduct data analysis across multiple data sets using Claude to develop actionable insights that drive improved bookings and retention
• Manage our Workplace Safety Seal program including data analytics and rubrics for recipients

Benefits

• Medical, life, dental and vision insurance
• 401k plan
• Fully stocked kitchen with free snacks
• Events such as office potlucks and contests, food truck lunches, holiday parties, and sporting events and concerts
• Flexible work arrangements and generous paid time off
• Health and wellness support through Step Challenges, Water Challenges, educational Lunch & Learn days etc.
• Generous tuition and professional certification reimbursement program
• Online professional development courses

Preferred experience

• Analytical & Strategic Thinking: Ability to deconstruct complex challenges and convert high-level requirements into detailed, actionable projects
• Adaptability: Comfortable navigating a dynamic environment while influencing outcomes across multiple teams
• Analytics and Storytelling: Strong data analysis skills, including advanced use of Claude and Excel. Ability to distill complex information into the “so what” and communicate information through executive-level documents (Word and PowerPoint)
• Effective Communication: Excellent written, verbal, and presentation skills, with a talent for conveying technical concepts to varied audiences
• Ability to travel up to 15% at times
• Experience in industrial manufacturing market is valued, but not required
• 1-2 years of experience in software product management, management consulting, corporate strategy, or operations leadership at a PE-owned SaaS
• Bachelor’s degree in business, finance, or a related field preferred