Scrum Master

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Scrum Master serves as a facilitator and Agile coach for up to two development teams. This position provides leadership helping the Agile teams adhere to the rules of Scrum, applies the practices and principles of SAFe (Scaled Agile Framework for Enterprise), and works within and outside the team to remove impediments. This position creates and fosters an environment of transparency and continuous improvement by proactively communicating with the team, management, and outside stakeholders.

Primary Responsibilities

• Focuses the Agile team on delivering planned value
• Ensures the team(s) achieve their stated objectives by reinforcing SAFe framework and Scrum principles, keeping the team focused on their goals, and facilitating all standard ceremonies
• Guides the team and organization on how to use Agile/Scrum practices and values
• Guides the team on how to get the most out of self-organization
• Guides the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Facilitates getting the work done
• Addresses and eliminates impediments beyond the team’s authority or items that require support from other teams
• Guides the team to remove impediments by finding the right personnel to remove the impediment
• Builds an environment of continuous improvement and encourages a healthy intra-team dynamic by facilitating team retrospectives, coaching team on problem solving and conflict resolution, and escalating issues when necessary
• Facilitates discussion, decision making, and conflict resolution
• Coordinates with other teams (DevOps, System Teams, Shared Services and other Scrum Masters) passing information to others and back to the team as needed
• Assists with internal and external communication, improving transparency, and radiating information
• Supports and educates the Product Owner, especially with respect to maintenance and work on the product backlog
• Guides the team through estimating and forecasting
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree or equivalent work experience
• Four (4) years of relevant business/development support, user story creation, writing, and estimation
• Experience with Agile and/or SCRUM
• Experience communicating technical information to a non-technical audience

Certifications/Licensures

• First Level Scrum Master certification (CSM, PSM I) and/or SAFe Practitioner certification

Preferences

• Four (4) years of Project Management experience preferably in Information Technology
• Extensive Agile and/or Scrum experience; Second level Scrum Master certification (CSP, PSM II) and/or SAFe Advanced Scrum Master certification
• Experience in the Scrum Master role for four (4) years for a software development team diligently applying Scrum principles, practices, and theory
• Experience as a Team Leader and coaching, training, or developing teams
• Knowledge of other Agile approaches such as XP, Kanban, Crystal, FDD, etc.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Working knowledge of SAFe

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Knowledge of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example:  numerous Burndown techniques, Retrospective formats, handling of bugs, etc.)
• Strong collaboration, facilitation, and conflict management skills
• Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Additional Job Requirements

• Serve as Scrum Master for multiple Agile teams supporting Salesforce CRM and nCino loan origination platforms.
• Facilitate Scrum ceremonies, drive Agile best practices, and proactively manage cross-team dependencies, risks, and impediments.
• Partner closely with Product Owners, Engineering Leaders, and key stakeholders to align priorities and deliver business outcomes.
• Lead program-level planning, coordination, and execution across multiple teams.
• Provide executive-level reporting and insights on team health, delivery progress, and key initiatives.
• Support and lead the migration from Azure DevOps to Jira, including Jira setup, configuration, governance, and reporting.
• Strong experience with Jira, Agile delivery frameworks, and Scrum methodologies; SAFe Scrum Master certification preferred.
• Excellent communication, relationship-building, organizational, and time management skills with strong attention to detail.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Birmingham, AL.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$100,634.05 USD

Median:

$128,130.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.