Why Valtech? We’re the experience innovation company - trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
The Role
We are seeking a highly skilled Senior Salesforce Developer / Tech Lead with 6–8 years of confirmed Salesforce platform experience to join a global Luxury Maison’s Salesforce CRM Factory. Operating at the heart of an enterprise-grade product team, you will be the technical conscience of your squad — owning code quality, driving architecture decisions, and delivering robust CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA — precision, craft, and zero tolerance for defects — this role is for you.
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
- Experienced in Agile methodologies and consulting (a plus)
Role & Responsibilities
Technical Leadership & Architecture:
- Own end-to-end technical implementation of features — from design to deployment to documentation.
- Define and drive incremental architecture strategies aligned with the Maison’s IS model and System Architect guidance.
- Identify architectural constraints ahead of sprints during macro-grooming and PI Planning sessions.
- Exercise veto authority on fast-fixes that risk destabilising the Salesforce platform — quality is non-negotiable.
- Coordinate with System Architects and Enterprise Architects on cross-team technical decisions.
Development & Code Quality:
- Implement clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard).
- Implement the technical part of automated business and regression tests.
- Lead structured code reviews and pair programming sessions; enforce software craftsmanship standards across the squad.
- Set up and maintain CI/CD pipelines; automate testing, deployment, and delivery processes.
- Manage and reduce technical debt; maintain backlog items for long-term platform stability.
Run Activities (30% of Capacity):
- Act as Level 3 expert in the incident management chain — diagnose, fix, and document production bugs under SLA.
- Handle corrective maintenance: analyse incidents, apply fixes, perform unit tests, and deliver updated documentation.
- Drive minor change requests from analysis → specification → development → UAT support → delivery.
- Execute validated data retrieval requests from Salesforce production environments.
- Contribute to knowledge base maintenance and continuous improvement of support procedures.
Build Activities (70% of Capacity):
- Deliver complete project solutions (code + tests + documentation) aligned to specifications and quality standards.
- Participate actively in roadmap elaboration, effort estimation, and sprint planning.
- Mentor junior and intermediate developers; bring the team toward technical excellence and autonomy.
- Draft and maintain high-quality technical documentation, architecture decision records, and solution design docs.
- Collaborate with the broader Salesforce developer community within the organisation to enforce code and delivery standards.
Agile & Collaboration:
- Attend and actively contribute to SAFe ceremonies: Daily Scrum, Sprint Reviews, Retrospectives, and PI Planning.
- Collaborate closely with Paris-based product teams with near-real-time business hours overlap (08:30–18:30 CET).
- Raise and track technical debt in JIRA; log incidents and demands in ServiceNow.
- Proactively identify automation and AI-augmentation opportunities and surface them to the Factory Manager.
Required Skills & Qualifications
Salesforce Technical Expertise:
- 6–8 years of confirmed hands-on Salesforce platform development experience.
- Deep expertise in Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC).
- Proficient with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets.
- SOQL/SOSL query optimisation and governor limits mastery.
- Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows.
- CI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools.
- Strong Test Driven Development (TDD) discipline with high unit test coverage standards.
- Integration patterns: REST/SOAP APIs, Platform Events, and Change Data Capture.
Engineering Practices:
- Code review leadership — ability to set and enforce coding standards across a multi-developer squad.
- Pair programming culture — comfortable both leading and participating.
- Technical documentation: architecture decision records, solution design docs, and operational runbooks.
- Agile / SAFe methodology: PI Planning, Sprint cadences, and Backlog management experience.
Tools & Platforms:
- Incident & Demand Management: ServiceNow.
- Project & Feature Management: JIRA.
- Documentation & Knowledge Management: Confluence.
- Development: Salesforce DX, VS Code, Git.
- Agile Framework: SAFe (Scaled Agile Framework).
Soft Skills:
Excellent English communication skills — written and spoken (mandatory).
Strong ownership mindset with ability to lead by example and mentor peers.
Detail-oriented with zero-defect delivery attitude and proactive problem-solving approach.
Ability to work collaboratively with nearshore/offshore teams and Paris-based product squads.
Mandatory Certifications:
- Salesforce Platform Developer I — All profiles.
- Salesforce Platform Developer II — All profiles (mandatory for Tech Lead).
- JavaScript Developer I — All profiles.
- Platform App Builder — All profiles.
- Development Lifecycle & Deployment Architect — Tech Lead (mandatory).
Preferred Qualifications (Nice to Have):
- Experience with Salesforce Service Cloud or Field Service Lightning.
- Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions).
- Knowledge of Salesforce MuleSoft or other middleware/integration platforms.
- Experience working in Luxury, Retail, or Fashion industry CRM environments.
- Understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features.
- Integration Architect certification — Tech Lead.
- Sharing & Visibility Architect certification — Tech Lead.
- Identity & Access Management certification — Tech Lead.
- French language proficiency (Nice to Have — product teams based in France).
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
This is a fulltime position based in Bengaluru.
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
