Crystalia Glass is looking for a relationship-driven Sales Representative for our Los Angeles office. The role goes beyond converting inbound leads. Success is shared: the results of the team are the results of the company.
Employment Type:
- Full-time, Mon–Fri, 8:30 am – 5:00 pm Pacific Time.
- On-site, Los Angeles office.
Highlights:
- Commission-based earnings: quarterly commission on total revenue.
- Training: Comprehensive product training lasting one and a half weeks.
Key Responsibilities:
- Handle inbound B2B leads: general contractors, subcontractors, architects, interior designers, glass companies, and business owners.
- Contact new leads promptly by phone, email, SMS, and CRM channels.
- Qualify each request: project type, location, measurements, timeline, budget, installation and delivery needs, and decision-making process.
- Identify the key decision-maker and communicate at the appropriate level, up to CEO, president, and business owner.
- Advise clients on suitable glass solutions and prepare quotes, proposals, and full technical documentation.
- Use the showroom as the primary closing tool: invite clients for visits, or run Zoom presentations with physical samples or a live showroom walkthrough.
- Build long-term relationships that generate repeat business, referrals, and ongoing project flow.
- Maintain the full pipeline in HubSpot: deal stages, notes, tasks, reminders, follow-ups, and communication history.
- Coordinate with Project Managers, Estimators, Engineers, Warehouse, and Installation teams.
Requirements
- Sales Experience: 5+ years in sales, with genuine B2B experience.
- Product Background: Experience selling physical products: construction, building materials, glass, windows and doors, architectural or custom-made products.
- Targets: Track record of working toward quarterly revenue targets.
- Pipeline Ownership: Experience managing a personal pipeline proactively, including outreach to existing contacts.
- Decision-Makers: Experience reaching and selling to C-level executives, presidents, and owners.
- Client Relationships: Experience building long-term B2B relationships that produce repeat business.
- In-Person Selling: Face-to-face client communication experience.
- Communication: Confident, structured, professional communication by phone, on camera, and in person.
- Negotiation and Objection Handling: Strong closing skills and consistent multi-touchpoint follow-up after quotes.
- CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus.
- Product Learning: Ability to learn a complex custom product in detail and explain it accurately to professional clients.
Benefits
- Hourly base plus quarterly commission on total revenue.
- Paid vacation and paid sick leave according to company policy.
Why Join Crystalia Glass?
- Direct work with B2B clients in a competitive, high-demand market.
- Strong exposure to real-world inbound sales and long sales-cycle deal management.
- Clear opportunities for professional growth and career development.
- Work with a diverse and international team of professionals.
- Supportive, structured, and growth-oriented work environment.
- Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment.
