At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!
We are seeking a Sales Operations Coordinator to keep our sales teams moving efficiently and our systems running accurately. You will maintain CRM platforms, track pipeline and campaign metrics, support conference and event coordination, and partner with marketing to produce sales enablement materials — all while ensuring the behind-the-scenes details that drive sales performance are handled with precision and speed. This role is for someone who is organized, proactive, and actively uses AI to eliminate manual work, surface insights faster, and free up the sales team to focus on building relationships and closing business.
What You'll Do
- Maintain and update Salesforce and SharePoint in real time, including client data input, record management, and pulling detailed pipeline and performance reports
- Use AI tools to draft sales communications, summarize meeting notes and reports, build data-driven scoreboard updates, and automate repetitive CRM tasks — reducing manual overhead and improving the accuracy and speed of sales operations
- Compile weekly sales call reports, business scoreboards, pipeline summaries, and monthly campaign metrics, ensuring data is accurate, timely, and actionable for the sales team
- Provide backup support to sales team members when they are in the field or at conferences, keeping accounts and communications covered without interruption
- Coordinate conference logistics including badges, exhibitor booths, and hotel arrangements, partnering with internal teams to ensure everything is in place ahead of each event
- Attend internal sales meetings, capture notes, and follow up on key action items to keep the team aligned and accountable
- Partner with marketing and creative teams to develop sales collateral including sell sheets, program overviews, and supporting materials that equip the sales team with compelling, current resources
- Track and coordinate ad materials for monthly ad close meetings, ensuring all deadlines are met and nothing falls through the cracks
- Handle White Glove customer service emails and calls with professionalism, responsiveness, and attention to detail
- Coordinate and send publications to editorial contributors and advertisers as requested
- Provide light maintenance of assigned franchise sections in the content library, keeping materials current and accessible
What Sets You Apart
- 1 to 3 years of sales operations, administrative support, or related experience, with a demonstrated ability to keep complex processes running smoothly under pressure
- An AI-native mindset. You actively use tools such as ChatGPT, Claude, or AI-powered CRM and productivity platforms to draft communications, summarize reports, automate data entry, and surface insights — and you can speak to how they make the sales team more effective
- Familiarity with Salesforce CRM and SharePoint; experience maintaining accurate records and pulling reports in a sales environment preferred
- Highly organized and detail-oriented — you manage multiple deadlines simultaneously and nothing slips
- A confident communicator who works effectively across sales, marketing, creative, and event teams
- Customer-focused with a collaborative approach and the ability to switch gears quickly to meet changing priorities
- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
- Experience in healthcare, life sciences, or media industries a plus
- Bachelor's degree preferred
AI Capability Expectation
Candidates should be prepared to discuss how they are currently using AI to support sales operations or administrative work. This includes:
- Specific tools in active use and how they are applied to CRM management, reporting, communications drafting, or meeting summarization
- Examples of how AI has reduced manual work or improved the speed and accuracy of sales operations tasks such as pipeline tracking, scoreboards, or collateral coordination
- How you use AI to keep sales teams better informed and more focused on selling rather than administrative overhead
- Bonus: examples of AI-assisted workflows or automations built to improve sales team efficiency, data quality, or reporting turnaround
Compensation Range
$47,500 to $52,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. Compensation will depend on factors including educational background, skills, and professional experience.
Benefits Overview
We are proud to offer a comprehensive benefits package, including:
- Hybrid work schedule
- Health insurance through Cigna (medical and dental)
- Vision coverage through VSP
- Pharmacy benefits through OptumRx
- FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
- 401(k) and Roth 401(k) with company match
- Pet discount program with PetAssure
- Norton LifeLock identity theft protection
- Employee Assistance Program through NYLGBS
- Fertility benefits through Progyny
- Commuter benefits
- Company-paid Short-Term and Long-Term Disability
- Voluntary Term Life and AD&D Insurance, plus Universal Life options
- Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
- Discounts and rewards through BenefitHub
Our Operating Standard
We operate with discipline, clarity, and accountability. The ability to effectively leverage AI to improve speed, quality, and output is an expectation in this role, not a preference.
#LI-Hybrid
MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.
