Sales Development Representative

Iron Mountain is seeking a driven and strategic Sales Development Representative to join our dynamic Sales Development team.

The Sales Development Representative (SDR) is a specialized pipeline-generation engine assigned to a single strategic Business Unit (BU) manager. Your primary mission is to break into whitespace accounts, expand our existing footprint, and secure qualified, high-intent opportunities for leadership.

Rather than standard transactional telemarketing, you will execute a sophisticated, multi-threaded outbound motion targeting senior-level decision-makers within the enterprise market. You will be dedicated to one of four focused solution pillars: Digital Solutions, Records & Information Management (RIM), Asset Lifecycle Management (ALM), or Enterprise Generalist.

What You’ll Do

In this role, you will:

• Outbound Campaign Execution: Execute a high-volume, multi-channel outbound cadence including 100 daily touchpoints across cold calling, tailored emailing, and strategic LinkedIn InMail.

• Methodical Discovery & Qualification: Conduct rigorous front-line business discovery. Utilize value-based messaging frameworks to uncover critical customer challenges, map their immediate needs, and qualify opportunities.

• BU Pipeline Partnership: Act as the dedicated strategic partner to your assigned Business Unit Manager. Formulate targeted messaging strategies tailored to the specific buyer personas of your designated business vertical.

• Territory Whitespace Penetration: Map out enterprise organizations to identify key decision-makers across horizontal and vertical divisions, building strong initial rapport with business owners.

• Data Integrity: Thoroughly document customer pain points, current technical landscapes, and relationship dynamics within the CRM to ensure seamless hand-offs to closing reps.

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Business Unit Segments (You will be aligned to one core track)

• Digital Track: Focus on electronic document management challenges, cloud transformation, workflow automation, and digital ingestion services.

• RIM Track (Records & Information Management): Focus on physical compliance infrastructure, information governance, Smart Sort deployment, and secure shred/storage ecosystems.

• ALM Track (Asset Lifecycle Management): Focus on IT Asset Disposition (ITAD), secure hardware lifecycles, enterprise sustainability metrics, and data center decommissioning.

• Generalist Track: Focus on multi-product portfolio expansion, delivering a comprehensive total services solution to highly diversified mid-market/enterprise accounts.

What You’ll Bring

The ideal candidate will have:

• Experience: 1–3 years of outbound sales prospecting experience, ideally within a technology, SaaS, cloud, or complex B2B logistics/services framework.

• Communication Mastery: Exceptional oral, written, presentation, and active-listening skills. Ability to articulate complex value propositions simply and effectively.

• Analytical Curiosity: Ability to conduct high-level business diagnostics, asking probing discovery questions that look past surface-level symptoms to find systemic customer needs.

• Professional Grit: Highly assertive, resilient in the face of rejection, ethical in business practices, and capable of adapting rapidly to evolving pilot frameworks.

• Education:  4-year College Degree required

What We Offer

• Competitive compensation and benefits aligned with your experience.

• Flexible work options to support an excellent work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Robust opportunities for continuous learning, career development, and professional growth.