Taking something that has a lot of life, something that someone looked at as worthless in a sense, and then making it into something that is precious and beautiful to someone, that they’ll want to keep forever. That was something that I always liked.”
~Josué Thomas Artist | Founder
GALLERY DEPT. is not just another fashion clothing brand; it is a lifestyle, a vision. We strive to re-purpose and re-imagine something authentic and new with each design and garment. Our goal is to create compelling products without sacrificing quality or artistic integrity for all
Sales Associate
Duties/Responsibilities:
- Greet clients; provide a tour of the retail space while sharing the culture, vision, values of Gallery Dept.
- Determine clients needs and address any related concerns
- Respond to questions, improve engagement with merchandise and provide outstanding customer service
- Follow-up with clients through callbacks
- Perform other reasonable job functions as assigned by an immediate supervisor and/or other management
- Strong customer-service orientation
- Operating cash registers, managing financial transactions, and balancing drawers
- Self-motivated with an ardent desire to achieve personal and company defined monthly, quarterly, and annual goals
- Ability to thrive in an environment of constant change
- Exceptional interpersonal skills
- Maintain existing clientele and develop new client relationships
- Self- starter, takes initiative to maintain individual productivity through strong client engagement, store maintenance, and teamwork
- Superior product, merchandise knowledge
- Maintain an orderly appearance and layout throughout the sales floor
- Cross-selling products to increase purchase amounts
- Capture complete client information in POS to track purchase history and develop clientele relationships
- Actively supports store maintenance on the floor and back of house, including but not limited to, controlling product pulled for client, folding, steaming, etc. and all items returned to respective zones
- Maintains a positive work environment through teamwork, collaboration and communication
- Attend daily meetings with team and sales supervisor to discuss scheduled appointments, product needs, and highlighted items
- Maintain and apply companies procedures and policies at all times
- Maintain appropriate physical and apparel appearance utilizing uniform standards approved by retail management
Required Skills/Abilities and Qualifications:
- Two years of retail sales experience preferably within a luxury retail environment
Excellent customer service and communication skills
- Must be a strong team player, punctual, and excellent attendance record
- Ability to multi-task, and prioritize tasks
- Strong professional and personable demeanor
- Exceptional organizational and time management skills
- Strong analytical and problem-solving skills in leadership, management, and team building
- Capability to thrive in a fast-paced and oftentimes high-pressure environment
- Professional appearance and demeanor
- Numerical and analytical knowledge to properly manage cash
- Adept at assessing situations and making decisions
- Excellent verbal and written communication skills
- Excellent attention to detail
- Ability to prioritize tasks and delegate when appropriate
- Be compliant in security protocols
- Proficient in computer skills Microsoft Office Suite, Mac, PC
- Familiar with POS terminals, tablets, phone
- Able to work various shifts, including weekends and holidays
- High school diploma or GED equivalent preferred
- Must sign an NDA
Physical Requirements:
- Comfortable standing for long periods of time, physically mobile; can lift up to 20 pounds
Job Type:
