Resource Manager

Becoming Informed

At Informed, we develop award-winning digital business change methods and platforms that help organisations deliver smarter, safer, greener and healthier digital services.

We combine innovative thinking, deep expertise and cutting-edge technology to solve complex challenges and bring our clients' ambitions to life. Our success is built on strong relationships, collaboration and a belief that great people deliver great outcomes.

Established in 1992, Informed Solutions is a certified Great Place to Work®, and we're proud of the supportive and inclusive environment we've created. We invest in our people, encourage continuous learning and provide opportunities to take ownership, grow your skills and build a rewarding career.

Join us and make a difference on some of the UK's most important #tech4good programmes, helping to create digital services that have a positive impact on society and the communities they serve.

The Opportunity

Our continued success depends on having the right people, with the right skills, working on the right opportunities at the right time. We are looking for a Resource and Talent Manager to help us build, support and develop the talented teams who deliver our #TechForGood programmes.

This is a varied role combining resource planning, talent management, workforce planning and people-focused delivery. You will work closely with delivery leads, Squad leads, People Services and senior colleagues to understand our capability needs, identify opportunities for our people, and help ensure that our teams have a great career development experience, are well-supported and able to do their best work.

The ideal candidate will be organised, commercially aware and confident working with people at all levels. You will be comfortable balancing immediate resourcing priorities with longer-term workforce planning and talent development.

Requirements

What you’ll do

• Partner with project and Squad leads to understand current and future resourcing needs.
• Coordinate resource allocation across projects, balancing skills, availability, development goals and business priorities.
• Support workforce planning by identifying capability gaps, recruitment needs and opportunities for internal mobility.
• Work closely with Talent Acquisition and hiring managers to support hiring activity and a positive candidate experience.
• Build strong relationships across the business, helping colleagues connect with suitable project and development opportunities.
• Provide reporting and insight on utilisation, recruitment progress, skills coverage and resourcing risks.
• Support succession planning, career development and onboarding initiatives.
• Continuously improve resource management processes, tools and ways of working.

What you’ll bring

• Experience in resource management and workforce planning, ideally within a project-based, consultancy or professional services environment.
• Proven ability to coordinate people, skills and capacity across multiple teams, projects or business areas.
• Understanding of career development and skills growth, with the ability to align project opportunities to both business needs and individual development goals.
• Ability to balance immediate resourcing requirements with long-term workforce and capability planning.
• Strong organisational skills, with the ability to balance competing priorities and changing business demands.
• Confidence building trusted relationships with colleagues, managers and senior stakeholders.
• Experience using resource management, planning or HR systems to support decision-making and provide meaningful insight.
• Strong analytical and problem-solving skills, with the ability to identify resourcing risks, capability gaps and future workforce requirements.
• A genuine interest in helping people develop and ensuring the right people are aligned to the right opportunities.

It would be great if you also have

• Experience supporting recruitment planning, talent development or succession planning.
• Experience within a digital consultancy, technology or professional services environment.

You’ll Be Successful If You

• Bring clarity to complex or changing resourcing requirements.
• Build positive relationships based on openness, honesty and mutual respect.
• Combine attention to detail with an understanding of the wider business context.
• Use data and evidence to support fair, timely and effective decisions.
• Spot risks early and work constructively with others to resolve them.
• Help people see meaningful opportunities for growth and development.
• Take initiative and look for ways to improve how we work.
• Share our values of innovation, excellence and integrity.

Benefits

Why Informed?

At Informed, you'll work on meaningful projects that make a real difference, alongside talented people who are passionate about solving complex challenges.

We're committed to helping our people thrive through structured career development, professional certifications, mentoring and continuous learning opportunities. Alongside this, we offer a competitive and flexible benefits package designed to support your wellbeing, development and work-life balance.

Our values of Innovation, Excellence and Integrity underpin everything we do, helping us create an environment where people can do their best work and build rewarding careers.

You’ll have opportunities to develop your skills through InformedACADEMY™, alongside support from experienced colleagues and access to professional learning.

Our benefits support your wellbeing, career development and participation in the success of the business.

• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.

• Hybrid working arrangements and an annual profit-sharing scheme.

• Private medical cover, life assurance and gym membership, subject to qualifying periods.

• 25 days of annual holiday in addition to bank holidays, plus a sabbatical scheme; qualifying periods apply.

• Enhanced maternity and paternity provisions, subject to qualifying periods.

• Employer pension contributions and support for professional subscription costs.
• Employee referral rewards, regular office lunches and onsite wellbeing sessions.