RCM Trainer

Tamil Nadu, IndiaPosted 3 months ago

Acurus Solutions Private Limited

Apply

Acurus Solutions Private Limited

Hiring now

RCM Trainer

Tamil Nadu, IndiaPosted 3 months ago

Acurus Solutions Private Limited

Apply

3+ yrs

Degree asked

Bachelor's

Languages required

Not stated

Work permit

Not stated

Posted

3 months ago

21 Jul 2026

Asks for

The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Strong knowledge of US Healthcare Revenue Cycle Management and Medical Billing.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.”
The ad says“Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.”
The ad says“Strong knowledge of US Healthcare Revenue Cycle Management and Medical Billing.”

Values

The ad says“Medical Billing/Coding certification and Lean Six Sigma are added advantages.”
The ad says“Medical Billing/Coding certification and Lean Six Sigma are added advantages.”

Job Description – Trainer / Process Coach (Revenue Cycle Management - Medical Billing)

Job Title: Trainer / Process Coach – Revenue Cycle Management (RCM)
Department: Operations – Revenue Cycle Management (Medical Billing)

Job Summary

The Trainer / Process Coach is responsible for designing, delivering, and evaluating training programs for Revenue Cycle Management (RCM) processes. The role focuses on new hire training, refresher training, process updates, quality improvement initiatives, and continuous coaching to improve productivity, quality, compliance, and operational excellence.

Key Responsibilities

Conduct new hire, refresher, and process-specific training across RCM functions.
Provide floor coaching, mentoring, and nesting support.
Develop and maintain SOPs, training manuals, QRGs, presentations, and assessments.
Conduct knowledge assessments and certification programs.
Analyze quality and productivity trends; perform root cause analysis and deliver corrective training.
Partner with Operations, Quality, SMEs, and Leadership to drive continuous improvement.
Maintain training records, dashboards, coaching trackers, and TNI reports.

Required Skills

Strong knowledge of US Healthcare Revenue Cycle Management and Medical Billing.
Knowledge of Eligibility, Charge Entry, Payment Posting, AR, Denials, Appeals, and Patient Billing.
Excellent communication, presentation, coaching, and analytical skills.
Knowledge of HIPAA, Medicare, Medicaid/Medi-Cal, Commercial Insurance, EMR/EHR, and Practice Management Systems.

Qualifications & Experience

Bachelor's Degree.
3–7 years of US Healthcare RCM experience.
1–2 years in Training, Coaching, SME, or Quality preferred.
Medical Billing/Coding certification and Lean Six Sigma are added advantages.

Key Performance Indicators (KPIs)

Training Effectiveness
Assessment Pass Rate
Quality Improvement
Productivity Improvement
Knowledge Retention
Coaching Effectiveness
Training Completion SLA