General Information
- Title: QA Engineer
- Department: Quality Assurance
- Reports to: QA Manager
- Location: Rockwool Vietnam Plant
2. Job Purpose
- The QA Engineer is responsible for ensuring compliance with product, process, laboratory, and management system requirements through effective quality assurance practices.
- This role oversees laboratory testing activities, evaluates incoming raw materials, semi-finished and finished products, manages quality systems, and drives continuous improvement initiatives.
- The position plays a key role in maintaining compliance with Quality, Health, Safety, and Environmental (QHSE) standards while supporting operational excellence and customer satisfaction.
3. Key Responsibilities
3.1 Quality Management Systems & Compliance
- Develop, implement, maintain, and continuously improve the Integrated Management System in accordance with:
- ISO 9001 (Quality Management System)
- ISO 14001 (Environmental Management System)
- ISO/IEC 17025 (Testing and Calibration Laboratories)
- ISO 45001 (Occupational Health & Safety Management System)
- Ensure compliance with corporate Quality, Health, Safety & Environment (QHSE) policies, procedures, and objectives.
- Monitor quality performance and ensure alignment with customer, regulatory, and internal requirements.
3.2 Raw Material Qualification & Testing
- Lead testing, evaluation, and approval of incoming raw materials to ensure compliance with technical specifications and quality standards.
- Develop and maintain raw material inspection plans, acceptance criteria, and testing procedures.
- Perform statistical analysis and trend monitoring of raw material quality performance.
- Collaborate with Procurement, Production, Technical, and Supplier Quality teams to investigate and resolve raw material quality issues.
- Support supplier qualification, supplier audits, and continuous supplier quality improvement initiatives.
3.3 Laboratory Management
- Manage daily laboratory operations and ensure testing activities are conducted accurately, safely, and efficiently.
- Ensure all laboratory equipment is calibrated, verified, maintained, and operated according to approved procedures and ISO/IEC 17025 requirements.
- Maintain laboratory accreditation readiness and compliance with internal and external audit requirements.
- Optimize laboratory testing methods, workflows, and resource utilization.
3.4. Product Testing & Quality Control
- Prepare and present regular quality and laboratory performance reports to management.
- Monitor and report key quality indicators, including:
- Incoming material quality performance
- Product conformity rates
- Customer complaints
- Defect rates
- CAPA effectiveness
- Laboratory performance metrics
- QHSE compliance status
6. Qualifications and Competencies
- Education: Bachelor’s degree in engineering, Materials Science, Chemistry, Industrial Engineering, or a related technical discipline
.
- Technical Knowledge
- Strong knowledge of: ISO 9001 Quality Management Systems, ISO/IEC 17025 Laboratory Management Systems, ISO 14001 Environmental Management Systems, and ISO 45001 Occupational Health & Safety Management Systems, Integrated QHSE Management Systems
- Thorough understanding of laboratory testing methodologies and material characterization techniques.
- Proficiency in statistical analysis and quality tools such as SPC, Minitab, FMEA, CAPA, and RCA.
- Experience with audit preparation, execution, and compliance management.
7. Key Performance Indicators (KPIs)
- Incoming raw material acceptance and supplier quality performance.
- Product conformity and defect reduction rates.
- Laboratory testing accuracy and turnaround time.
- Customer complaint reduction and CAPA effectiveness.
- Audit compliance and successful certification outcomes.
- QHSE performance and compliance objectives.
- Continuous improvement project implementation and cost savings
