The ad says“Proficient in conducting client onboarding processes and ensuring a smooth transition”
The ad says“Exceptional problem-solving skills, with the ability to troubleshoot and escalate issues effectively”
The ad says“Proven expertise in project planning, organization, and management”
The ad says“Proven expertise in project planning, organization, and management”
The ad says“Risk management experience, with a keen eye for identifying potential issues and implementing appropriate measures”
The ad says“Solid experience in the SaaS industry, with a comprehensive understanding of its dynamics”
As a Project Implementation Manager, you will play a crucial role in guiding our clients through the intricate process of digital transformation
Client/Project Implementation: Act as a trusted advisor to our clients, providing guidance and support during the project implementation phase
Processes & Project Planning: Efficiently manage project scoping, quoting, timelines, milestones, and deliverables in a well-organized manner
Communication: Effectively communicate project progress, updates, and statuses to team members and stakeholders, ensuring clear and timely information flow
️Troubleshooting: Address Level 1 & Level 2 Severity Issues proactively, and escalate Level 3 issues when necessary, ensuring swift resolution
Onboarding: Lead the onboarding process for new clients, ensuring a seamless transition and positive experience
Customization: Adapt our software solution, EVA, to meet the specific requirements of new customers and provide tailored solutions for existing ones
Risk Management: Identify and assess project risks, and collaborate with stakeholders to develop mitigation strategies
Meetings & Workshops: Facilitate productive project meetings and workshops, prepare agendas, capture minutes, and follow up on action items
Requirement Understanding: Maintain a strong understanding of client expectations, ensuring project deliverables align with their needs and specifications
Benefits
On-Target Earnings (OTE)
Pension contributions
Professional development budget
Fully remote work options
Healthcare
Preferred experience
Excellent team player, adept at thriving in small team environments
Solid experience in the SaaS industry, with a comprehensive understanding of its dynamics
Strong client-centric focus and ability to provide exceptional customer care
Proven expertise in project planning, organization, and management
Exceptional problem-solving skills, with the ability to troubleshoot and escalate issues effectively
Proficient in conducting client onboarding processes and ensuring a smooth transition
Outstanding communication and interpersonal skills, with the ability to convey information clearly and concisely
Risk management experience, with a keen eye for identifying potential issues and implementing appropriate measures
Proficiency in conducting productive project meetings and workshops, and documenting key outcomes
Ability to comprehend client requirements accurately and ensure project delivery meets their expectations within scope
