Program Manager

Lead. Inspire. Transform Lives.

National Church Residences is seeking a Program Manager, Permanent Supportive Housing (PSH) to oversee the daily operations of supportive housing programs serving individuals and families experiencing chronic homelessness. This leadership role ensures high-quality, person-centered services while promoting housing stability, regulatory compliance, and positive resident outcomes.

What You'll Do

• Lead and supervise PSH staff through coaching, performance management, and professional development.

• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.

• Monitor program performance, documentation, occupancy, and housing stability outcomes.

• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.

• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.

• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

What You'll Bring

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master's preferred).

• 3–5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.

• Supervisory or leadership experience preferred.

• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.

• Strong leadership, communication, crisis intervention, and problem-solving skills.

Why Join National Church Residences?

At National Church Residences, you'll make a meaningful impact by helping individuals and families achieve long-term housing stability while leading a dedicated team committed to compassionate, person-centered care.

Travel: Up to 50%

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.

  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.

  • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.

  • Parental Leave paid at 100% for four weeks.

  • Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers.

• Company provided Life & ADD insurance and Disability coverage.

• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.

• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.

• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses.

• Paid Time Off (PTO) and 9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status.

Apply today and help create stronger communities through supportive housing.