Program Architect

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Israel Professional Services team partners with the country's largest public sector and enterprise organizations to deliver transformational Salesforce solutions — from modernizing government service centers to deploying autonomous AI agents at scale. As a Program Architect based in Israel (hybrid), you will serve as a strategic advisor and platform visionary for our most complex accounts, shaping architecture decisions and driving outcomes that define how humans and digital agents work together.

What You'll Actually Be Doing

• Lead enterprise-scale architecture across strategic accounts — coordinating multiple architects, aligning on solution vision, and guiding customers from requirements through delivery

• Act as a trusted C-suite advisor, shaping how customers adopt Agentforce, Data Cloud, and AI-powered automation to transform their business processes

• Partner with engagement managers and project teams to review implementation approaches, manage risks proactively, and ensure solutions are scalable and follow platform best practices

• Grow the team and the practice — mentoring architects, contributing to pre-sales, building internal knowledge, and representing Salesforce's values through community and volunteering commitments

You're Our Person If...

• You have 10+ years of experience as an architect with demonstrated leadership driving digital transformation in large, complex, matrixed organizations

• You have hands-on experience across enterprise architecture domains — including cloud platforms, integration technologies, Data Cloud, Retrieval-Augmented Generation (RAG), and AI agent orchestration

• You are comfortable designing and deploying AI-powered and agentic solutions, and can guide customers in evaluating and adopting emerging technologies for real business use cases

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Even Better If...

• You have experience as a Senior Architect, CTO, or CIO in a mid-to-large organization, and a track record of leading enterprise application delivery on the Salesforce Platform

• You hold relevant Salesforce credentials such as Salesforce Certified AI Specialist, Data Cloud Consultant, or Agentforce Architect, along with Salesforce Industries or Agile certifications (e.g., SAFe)

• You have deep expertise in Web Services, Data Modeling, and enterprise integration patterns (ESBs, ETL tools, ERP, HRIS, DWH/DM integrations)

• You have experience building and maintaining trusted relationships with C-level and senior decision makers across complex enterprise accounts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.