Product Specialist

Business is booming and we are looking for Product Specialists who can keep up with the demand of our growth  Please note we are NOT hiring summer students or part-time staff .  We are looking to hire stable,  full-time staff who are able to work in Canada.  

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We are Encore Auctions, London's largest online auction of new, returned, undeliverable and overstocked items from several major online retailers.  We give our customers opportunities to acquire an extensive variety of thousands of products, sometimes at a fraction of the retail price!  It is an engaging, adrenaline-fueled experience that never fails to delight when you win an item you had your eye on!  Whether you are a new bidder or a seasoned one, each week will be new and exciting with fresh finds! 

Preparing for the auctions is just as exciting for our teams - we look for dynamic, high-energy folks with a customer-focused attitude.  All the teams at Encore work toward a common goal; to make the customer experience with Encore a memorable one! 

Some details about the Product Specialist role

As a Product Specialist, you are an important part in the cycle of our auctions.  You will work quickly and diligently to add a balanced number of items to our weekly auctions; after all, they say variety is the spice of life.  By unpacking, inspecting and completing thorough Condition Reports and enhancing those items with detailed photos of each item, you will ensure accuracy and timely cataloging of a very wide range of small, medium and oversized items.

Who we are looking for in this role…

Cataloguing items is your goal as you sort, unpack, inspect, photograph and complete a condition report for each lot (item).  You will report crucial details like missing pieces, working condition (i.e. power), brand new, slight evidence of usage, adjusted quantity, etc. The goal is no surprises for our bidders. The successful candidate prides themselves with their high level of attention to detail and is a fast worker work who can quickly meet their benchmark targets for the department.

Why Choose Encore?

We focus on creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions.  These include:

• 4% Vacation pay on each pay or accrual if you prefer
• Bi-weekly pay schedule
• Casual Dress
• On-site Parking
• Job growth Opportunities
• Group Benefit enrolment for eligible full-time employees
• We are close to a bus route

What will you need to be successful in this role:

• Availability to work on a full-time permanent basis from 7:00 am to 3:00 pm OR 7:00 am to 4:15 pm, Monday to Friday and mandated Saturday OT as business needs require
• Consistent attendance, reliability and level of maturity that will commit to their role
• Ability to work in a fast-paced, physically demanding environment
• Ability to lift and carry items up to 40 lbs. regularly throughout the shift
• Ability to stand and walk for extended periods
• Ability to frequently bend, reach, squat, twist, and lift
• Be ready to work and be ready to give it your all- we move fast at Encore
• Ability to meet performance benchmarks
• Strong communication skills
• Ability to read and speak English well
• Great organizational and time management skills
• You have a keen eye and notice the details
• Ability to multitask in a fast-paced environment
• Working with little supervision, self-discipline is paramount
• This role starts at PS Level 1- $19.00 per hour. Based on employee productivity and the ability to maintain higher productivity, Product Specialist have to ability to earn $22 and $25 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums.  We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested. 

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.