The ad says“Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models”
The ad says“Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases”
The ad says“Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders”
The ad says“Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data”
As Product Manager for Flights, you’ll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product
Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered
Shape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality
Partner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments
Conduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements
Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases
Collaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences
Translating Duffel’s overarching strategy and customer feedback into a clear, actionable roadmap alongside the Group PM
Designing consistent developer experiences over complex, multi-supplier airline architectures
Establishing and monitoring key metrics to measure feature adoption and continuous platform improvements
Aligning third-party supplier roadmaps with Duffel’s strategic goals to unlock new capabilities first
Communicating weekly progress, delivery status, and priorities to key internal and external stakeholders
Benefits
Flexible Working. Flexible Working. We work from the office 2 days per week where you’ll be trusted to manage your own routine. Work 25 days per year from anywhere in the world upon manager approval
Paid Sabbatical. 12 weeks fully paid sabbatical after 4 years working at Duffel
Plenty of holidays. 27 days of annual leave per year + public holidays
Duffel Credits. A stipend to spend on flights for you and your family (just book it through Duffel’s platform!)
Well-being. Physical and mental well-being support is provided through private healthcare. We also offer transportation schemes via our benefits platform
Retirement & Pension. Duffel will match a pension contribution up to 5% (based on qualifying earnings)
Learning & Development. A dedicated company budget to spend on your personal development
Family Leave. 26 weeks fully paid parental, adoption and/or foster care leave
Hybrid work from home policy
Preferred experience
Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders
Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data
3–5 years of product management experience with a proven track record of shipping technical products end-to-end
Collaborative mindset with a strong point of view, willing to get your hands dirty while remaining open to feedback
Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models
