About MinuteBox
At MinuteBox, we're crafting the next generation of legal tech for global enterprise firms. Our platform handles the heavy lifting of corporate entity management, document automation, and high-stakes compliance workflows.
We're a small, senior team where shipping fast means building quality and clarity into the process from day one. As a Product Manager Associate, you'll sit at the center of how work flows — turning customer signals into prioritized work, getting new features and products live, and making sure every release lands cleanly with the teams and customers who depend on it.
We ship fast — and shipping fast only works when the backlog is sharp, releases are coordinated, and the right things get built in the right order. We're looking for someone organized, detail-obsessed, and curious about the product to own that connective tissue.
About this role being hybrid
This is a hybrid role based in the Greater Toronto Area. You'll be expected in office three days a week — our workspace location may shift from time to time, but it will always be within the GTA. Beyond the regular in-office days, the role involves in-person customer visits, ad hoc events, and conferences, along with some travel as determined by the company (for conferences, customer visits, events, and similar). If you're energized by being in the room with the team and our customers — not just behind a screen — you'll feel at home here.
What you'll do
- Own the release process — manage release notes end to end, coordinate review across customer success, leadership, and marketing, and make sure every release is communicated clearly to the company.
- Run demos — walk internal teams through new features and bug fixes each week so everyone knows what shipped and why it matters, and present in customer-facing webinars.
- Manage feature flags at release time — track new flags introduced each iteration and confirm the correct flag state for every release, including per-account configuration in production.
- Triage and prioritize — review and rank incoming feature requests and customer-support bug handoffs, and maintain prioritized, ordered backlogs so engineering and QA always know what to pick up next.
- Get products live — coordinate launches of new products and search/filing offerings, and keep the product catalog accurate: pricing, bundles, announcements, etc.
- Own the tooling that ties it together — be the owner of the product operations stack and its integrations across the CRM, issue tracker, and request-tracking tools, keeping data clean and in sync.
- Manage UAT and customer onboarding — set up and maintain UAT environments, onboard new customers, configure feature flags, and manage the weekly deployment cadence for the upcoming version of the app.
- Partner with key customers — track feature requests from strategic accounts and see their improvements through on a regular cadence.
- Drive process improvements — spot where the request and bug-reporting workflow can be sharper, and help build the tooling that makes feedback more efficient and more qualitative.
What we're looking for Core Requirements
- 0–2 years in a product, program, project, or operations role (or equivalent) where you owned process and prioritization.
- Exceptionally organized and detail-oriented — you keep many moving pieces straight without dropping anything.
- Clear written communication — concise release notes, well-scoped tickets, and crisp summaries for different audiences (engineering, CS, leadership).
- Strong prioritization instincts — comfortable weighing customer impact, effort, and risk to decide what comes first, not just working a queue top to bottom.
- Comfortable in modern product tooling — issue trackers (e.g. Shortcut/Jira), CRMs (e.g. HubSpot), and structured data tools (e.g. Airtable).
- Curiosity about the product and the customer — eager to learn the workflows our users live in.
Strong pluses
- AI tooling — comfortable using Claude Code, Cursor, Copilot, or MCP-based tooling to move faster.
- Technical fluency — able to read tickets and diffs, understand feature flags (LaunchDarkly or similar), and reason about release and rollout mechanics.
- Cloud / data familiarity — exposure to GCP, BigQuery, or similar for light investigation.
- Domain expertise — experience in document-heavy or legal/fintech domains.
- Demo presence — comfortable presenting new functionality to internal teams and in customer-facing webinars.
How we work
- Speed needs guardrails. We move quickly by keeping the backlog sharp and releases coordinated.
- Clarity from the start. The right things get built in the right order because priorities are explicit, not assumed.
- AI-assisted operations. We lean on AI tooling to move faster across triage, release, and reporting.
- Human judgment. AI accelerates the work; it doesn't replace the judgment required to understand the product and the customer.
- Pragmatic prioritization. We focus on real impact over vanity activity.
Why join
- Real-world impact. Work on a product that legal professionals rely on daily.
- Center of the action. Sit where product, engineering, and customers meet — and shape how the whole thing flows.
- Senior team. Have a significant impact on a small, senior team.
