Product Lead | Remote (US-based only)
Job Summary:
Revance is building a suite of innovative commerce and loyalty solutions for consumers and providers within our digital platform ecosystem. We’re seeking a strong, forward‑thinking product leader who is energized by challenges, loves solving real consumer/customer problems, building from zero‑to‑one, thrives in ambiguity, and wants to help shape something entirely new.
As the Product Lead aligned to a pod, you will own the end‑to‑end strategy, roadmap, and delivery of our B2C/B2B digital loyalty products integrated into our digital platforms per the pod scope - from discovery to build, launch, and continuous optimization. This role requires technical depth, principled decision‑making, a high bar for quality, and the ability to lead confidently in uncharted territory. You will collaborate closely with Engineering, Design, Data, and cross‑functional business leaders to develop intelligent, seamless digital experiences at speed.
- Reporting to: VP. Product & Data
- Location: Remote – US-Based Only
- Salary Range: $150k - $190k + bonus
**The final salary offered will depend upon factors that may include, but are not limited to, the quality and length of experience, education, and geographic location.**
Responsibilities/Essential Duties:
Product strategy & outcomes
- Define the product vision, strategic bets, and outcome‑based roadmap for loyalty and commerce experiences across web/app.
- Partner with business stakeholders to align product direction with Revance’s broader digital strategy and growth goals.
- Establish outcome‑based OKRs and KPIs/success metrics (enrollments, engagement, retention, LTV).
End‑to‑End Delivery & Execution
- Lead the full lifecycle: discovery → requirements → UX/design → technical development → QA/UAT → launch → iteration.
- Translate customer, business, and regulatory needs into clear epics, user stories, and acceptance criteria.
- Drive build quality through strong cross‑functional alignment with Engineering and QA.
Pod leadership & collaboration
- Serve as the product lead within a cross‑functional pod (Engineering, Design, Data, QA), owning prioritization, sequencing, and trade‑off decisions required to meet outcomes
- Lead and coordinate the work of cross‑functional contributors (engineers, designers, data partners, QA, and business analysts) as needed for delivery with or without people management responsibilities.
- Act as the primary decision‑maker for product scope and priority within the pod, escalating only when trade‑offs materially impact strategy, timeline, or risk.
- Facilitate pod ceremonies (planning, standups, reviews, retros) with SCRUM master as applicable and remove blockers to execution.
- Partner with engineering leaders on architecture, platform dependencies, integrations, and reusable components.
- Drive rapid iteration and agile development practices to accelerate time-to-market while maintaining quality
- Ensure scalability, security, and regulatory compliance across all customer-facing platforms and data solutions
Functional Leadership & Enablement
- Supervise and provide functional leadership to business analysts and developers assigned to the pod, ensuring clarity of requirements, scope, and acceptance criteria as needed.
- Guide teams through complex problem‑solving by breaking down ambiguous needs into clear, actionable product increments.
- Support consistent execution by reinforcing product standards, delivery expectations, and outcome‑based thinking.
Customer insight, UX, and quality
- Champion a consumer/customer centric approach: lead discovery, synthesize insights, analyze behavior and market data in close collaboration with business stakeholders.
- Map end‑to‑end journeys and identify friction points to create seamless, modern loyalty and commerce experiences.
- Work with Design to prototype, test, and iterate user experiences.
Data, experimentation, and optimization
- Instrument analytics with Data teams to track product performance and guide roadmap decisions.
- Run experiments (A/B tests, pilots, incremental rollouts) to validate hypotheses and optimize funnel outcomes.
- Utilize insights to drive continuous product and experience improvements.
AI‑Embedded Product & PM Efficiency
- Embed AI where it drives outcomes (e.g., personalization, next‑best‑action, intelligent support, anomaly detection), partnering with Engineering and Data to move from prototypes to production‑ready features with clear success criteria.
- Leverage AI tools to improve PM efficiency (e.g., backlog grooming aids, spec/acceptance criteria drafting, experiment analysis, qualitative‑feedback summarization) while maintaining human judgment and governance standards.
- Define guardrails for responsible AI (privacy, safety, bias checks, human‑in‑the‑loop, fallbacks) and track impact via product OKRs and experiment results.
- Operationalize measurement for AI features (online/offline evals, A/B tests) and use insights to iterate the roadmap.
Stakeholder alignment & GTM
- Partner with Marketing, Commercial, Legal, and CX teams to prepare for launch and ensure cross‑functional readiness
- Communicate clearly with executives; articulate tradeoffs, risks, and mitigation plans.
Process and Standards set up
- Establish product management standards across discovery, requirements, prioritization, release planning, and quality gating to support scalable pod execution.
- Define and implement repeatable processes for roadmap planning, JIRA, confluence documentation, cross‑functional alignment, and sprint delivery.
- Introduce frameworks and best practices that improve decision quality and speed.
- Create definition of ready / definition of done, user story standards, and acceptance criteria, JIRA workflow, product charter template, guidelines to ensure consistent delivery quality across pods.
- Partner with Engineering, Design, and Data to align on shared workflows, handoff expectations, release rituals, and quality standards.
- Establish consistent intake, prioritization, and execution standards across internal teams and external partners to ensure predictable delivery and quality.
Vendor & Contractor Management
- Lead product‑side engagement with external vendors and contractors, ensuring alignment to product priorities, timelines, and quality standards.
- Review vendor deliverables from a product and outcome perspective, providing clear feedback and direction.
- Partner with Application Engineering, Enterprise systems, Data engineering teams to ensure vendor execution aligns with Revance’s architecture, security, and scalability requirements and standards.
What You’ll Bring
- 8+ years of Product Management with proven experience in B2C/B2B experiences (loyalty, commerce, engagement, or marketplaces).
- Proven success building products from zero‑to‑one, shipping at scale, and iterating based on results.
- Strong technical literacy; experience partnering with engineering on APIs, integrations, data models, and platform choices.
- Experience with analytics, experimentation, and funnel optimization.
- Ability to lead with clarity, make principled tradeoffs, and drive outcomes in fast‑moving, ambiguous environments.
- Exceptional communication, collaboration, and stakeholder management skills.
- Background in healthcare, aesthetics, or regulated industries is a plus (not required).
- Proficient in JIRA, Confluence, Miro, Lucid, Figma, Segment IO
- Familiarity with Salesforce/CRM, MarTech, loyalty systems, Snowflake, Power BI/Tableau, AWS, Vercel or commerce platforms is a plus
- Proficiency in Agile/Scrum/Kanban/SDLC methodologies
Company Summary:
Revance is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, Revance meets the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments.
What Revance invests in you:
- Competitive Compensation including base salary and annual performance bonus.
- Flexible PTO, holidays, and parental leave.
- Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!
This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”
Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.