Product Analytics Lead

• Reporting To: Head of Product Operations
• We are looking for a Senior Product Analyst to join us and support product teams by fostering a culture of data-driven decision making, implementing best-practice tracking, and creating data-driven insights
• Ideally, you’ve already excelled in an analytics, insight, research, or data-related role at a SAAS company
• Cultivate and champion a data-driven culture by educating stakeholders on the value and best use of data, empowering them to make informed decisions
• Be a partner to Product Managers throughout the Discovery/Design phase of the PDLC, ensuring the right metrics are considered and are trackable post release
• Evangelise and democratise access to product data and help derive actionable insights
• Deliver thoughtfully designed self-serve dashboards and reports that deliver value to the user, while maintaining and improving the existing suite
• Help improve the data literacy of the product organisation
• Assist in the management and implementation of analytics tools used in product development and reporting
• Ensure analytics platforms are correctly utilised to meet reporting needs
• Define best practice for analytics (event taxonomy, naming conventions, properties, user/device IDs etc.)

Benefits

• Life assurance
• Bonus for referring a friend who we hire and have completed 3 months’ service
• Debt support programme & salary advances
• Pension/401K
• Discounts to share with friends and family
• Employee Share Plan
• Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
• Unlimited time off to give blood
• Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
• Gender neutral parental leave for primary and secondary carers
• Unlimited free books for your professional development and one fiction book per month to help you unwind
• Up to 6 months unpaid leave after five years’ service
• Work from home bundles
• Employee assistance programme
• Flexible working
• Trans & gender affirmation support
• Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
• Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
• Bring your dog to work, drinks and breakfast

Preferred experience

• Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment
• Familiarity with data platforms including data warehouses & modelling tools such as DBT would be a plus
• Demonstrable experience of building a data driven culture within a product organisation and managing change
• Ability to work with multiple product teams/stakeholders concurrently
• Excels at building strong partnerships with stakeholders and sharing knowledge openly within a collaborative team
• Familiarity with statistical concepts and data analysis techniques
• Strong analytical skills with the ability to identify trends and provide actionable insights
• Demonstrates a strong understanding of data implementation principles (including tracking tags / events), product metrics and performance indicators
• Good organisational skills with the ability to prioritize tasks effectively
• High proficiency in data analysis tools/techniques (e.g., Heap, Tableau, Power BI, Excel, SQL)
• Able to influence teams to adopt new practices
• Confidently communicate findings and recommendations to senior technical and non-technical audiences

Recruitment process

• Applied
• Screening Interview with Senior Talent Acquisition Partner
• First stage Interview with Head of Product Operations
• Assessment Task and Final Interview with Director of Product Operations & member of the Product Operations team
• Final Interview
• Offer
• Hired