Principal Software Engineer

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are he trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

As a Principal Software Engineer you are part of an innovative and collaborative team, driving end-to-end delivery of new functionality—from architecture and implementation to deployment for customers—partnering closely with product owners, leads, and agile coaches. Brings deep experience designing and scaling complex systems, leading cross-functional teams, and improving performance, reliability, and user experience across cloud, full-stack, APIs, and DevOps automation. Known for hands-on leadership, mentoring engineers, and aligning technical execution with business strategy.

**Candidate must be located in Stockholm, Sweden.**

What You'll be doing:

• Build high-quality web and cloud applications together with a team of dedicated developers.
• Work closely with the product owners and customers to turn their ideas and requirements to top-class solutions.
• Provide architectural leadership and guidance on complex technical initiatives, ensuring solutions are scalable, secure, maintainable, and aligned with business objectives.
• Foster a collaborative engineering culture through pair programming, mob programming, knowledge sharing, and mentorship.
• Drive continuous improvement of products, platforms, development practices, and operational processes.
• Stay current with emerging technologies, industry trends, and engineering practices, evaluating opportunities to improve products and development efficiency.
• Drive and take initiatives to always improve Verint's products and processes.

Requirements

• 10+ years of expert-level software engineering experience with modern backend technologies (C#, Java, or equivalent) and modern frontend frameworks such as React.
• Excellent knowledge of web technologies such as HTML and JavaScript libraries.
• Thorough experience of test-driven development.
• Thorough experience of pair-and/or mob programming.
• Thorough experience of cloud platforms such as Azure and AWS.
• Thorough experience of agile development methodologies.
• Excellent knowledge of database programming fundamentals.
• Own technical strategy and architectural direction across multiple teams and products, ensuring alignment with business objectives and long-term platform evolution.
• Lead and help others within/outside of your own team, for multiple products.
• Develop, follow and share best practices.
• Solve complex problems with no standard solutions.
• Excellent troubleshooting and analytical skills.
• You have a drive to always deliver value to customers.
• You proactively keep yourself up to date with the latest trends.
• Experience working in the CCaaS industry.

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

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