Principal Product Manager - Domain PM

About interface.ai

interface.ai is the agentic AI platform for financial services — bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans. We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals. We are in production, generating real revenue, and on a mission that matters: making intelligent financial services available to the millions of people who've never had a private banker.

More than 100 banks and credit unions run on interface.ai, reaching over 10 million people. Many products are live today; the biggest bets — an AI-first contact center and an AI-native consumer banking experience — are what comes next. Backed by $30M in Series A funding and already cash-flow positive, we're at the inflection point: a proven product, paying customers, and a profitable business rebuilding itself as an AI-native company to lead a world where agents, not software, do the work.

The Role

As a Domain PM you own a domain's product end-to-end — its demand, its packaging, and the outcomes it drives. Not a backlog, not a feature queue. You shape the roadmap under real ambiguity rather than executing one handed to you, you partner your Chief Engineer as a peer, and you hold a council seat alongside the founders for product planning. You're technical enough to hold your own with a senior engineer, and AI-native in how you do the work itself. Because AI handles the routine, the team is small, senior, and high-leverage. This is a rare chance to own an entire domain's product at a profitable, category-leading AI company outright — and to shape where banking goes next.

Areas You Could Work On

These are some of the areas a Domain PM could own:

• The core AI platform that every other product team builds on.

• The platform on which interface.ai's own teams and its customers build and deploy agents, including its self-serve growth motion.

• The AI agents members talk to across voice and chat, and the AI-first contact center for employees.

• How AI conversations turn into measurable outcomes for the institution — growth, value, and ROI.

• An AI-native consumer banking experience with the distribution to reach millions.

What You'll Own

• Product direction for your domain — where to invest, what to build, in what order, and what to sunset.

• Outcomes, with your Chief Engineer — what the domain delivers and the impact it has, not just what ships.

• The roadmap under ambiguity — you translate real demand, from customers or from the teams you serve, into a plan and defend it against becoming a feature factory.

• The quality and capability bar, in partnership with engineering.

• An AI-native way of working — you build with AI daily to prototype, analyze, and

accelerate the work, not just to write copy.

What We're Looking For

• 8+ years in product management, with time at Staff / Principal level owning a product area or domain end-to-end with measurable outcomes — not a backlog administrator.

• Operated under real ambiguity — you shaped the roadmap, you didn't just execute one someone else wrote.

• Technical enough to partner a senior engineer as a peer — you can read architecture, debate trade-offs, and stay credible in a deeply technical conversation.

• Strong AI fluency in how you do product — you've moved beyond prompting into building agents, scripts, and workflows; the specific tools don't matter.

• First-principles problem-solving, high learning velocity, and comfort with the pace and scope changes of a startup building process where none exists.

• San Francisco-based and committed to working onsite. H1B transfers welcome.

Who Tends To Thrive Here

Domain PM seats range from clearer-mandate domains to the company's hardest, most consequential bets, leveled on scope and ambiguity rather than years. The strongest profiles tend to be one of two:

• The platform owner — you've owned an infrastructure, platform, or AI/ML product that other teams build on, governed its contracts, and made the hard calls that let everyone downstream move faster.

• The category-definer — you've owned a consumer or customer-facing product end-to-end at scale, ideally 0→1, with measurable growth, and the taste to know what to build and what to leave out.

Bonus Points

• Financial services, fintech, or regulated-industry experience.

• Consumer fintech / neobank, or platform / developer-tool / PLG product experience.

• Built a product or platform 0→1 that others adopted and grew on.

• Voice, conversational AI, or agentic systems at production scale.

• Built a product team or function from scratch.

What This Role Is — And Isn't

This is an ownership seat, not a backlog-management one. You own a domain's product end-to- end and the outcomes it drives, as the equal partner of the Chief Engineer who builds it. If you measure yourself in tickets shipped, or you need a detailed roadmap handed to you, this isn't the role. It's also not a role for someone who needs a settled org around them. We're a focused team building something hard in a space moving faster than most companies can track, and you'll own an entire domain's product from day one. If that's the leverage point you've been looking for, we want to talk.

Benefits

🩺 100% paid health, dental & vision care

💰 401(k) & financial wellness perks

🍜 Daily meals on us

🚇 Commuter benefit

💪 Monthly wellness stipend

🤖 Claude Enterprise + frontier AI tools for every employee — build with the best

🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to

🌴 Discretionary PTO + paid parental leave

🧘 Mental health, wellness & family benefits

🚀 A mission-driven team shaping the future of banking

Why interface.ai

Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.

You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees