The ad says“Understanding of SAML (Security Assertion Markup Language) and Active Directory. Knowledge of SSO (Single Sign-On) access control is also a plus”
The ad says“Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services”
The ad says“Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data”
The ad says“Working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure. You’ve been in these conversations before and don’t need Legal in the room for the first one”
The ad says“Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data”
The ad says“You have experience with efficiently completing security reviews and RFPs using tools such as Loopio or Whistic”
The ad says“Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services”
The ad says“You have the ability to learn Ruby on Rails Active Record Query Interface”
The ad says“Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services”
The ad says“Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services”
The ad says“Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data”
The ad says“Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services”
The ad says“Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data”
The ad says“You have experience with efficiently completing security reviews and RFPs using tools such as Loopio or Whistic”
Values
The ad says“Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes”
The ad says“Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes”
The ad says“Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes”
The ad says“Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes”
The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc)
The team is adaptable and has the uncanny ability to pick up new skills quickly. Each day is different and involves assisting Account Executives with the pre-sales process, fielding security questions, QA’ing experimental functionality, or jumping on a call to triage and solve customer issues
The Solutions Engineering team is multifaceted at Envoy and includes elements of Sales Engineering, API Development, Support escalations, and world-class enterprise customer support
You might be a Solutions Engineer if you are technology-forward, enjoy learning new third-party SaaS products, and love playing with the latest technology to build customer trust and win deals
Partner with EMEA account executives across Mid-Market, Enterprise, and Channel to co-lead the technical side of the sale: technical demos, requirements discovery, proof-of-concept scoping, and realistic expectation-setting
Own security and compliance review for EMEA deals — security questionnaires, RFPs, DPAs, data residency and sub-processor questions, and direct conversations with prospect security, privacy, and legal teams
Work fluently across our integration ecosystem (identity providers, access control, calendar, HRIS) and speak credibly about our Developer & Integration Platform and API capabilities to customers building their own extensions
Investigate issues through logs and data to isolate and escalate product bugs, rather than handing them off unqualified
Act as the voice of the EMEA customer in roadmap discussions, and bring regional requirements — regulatory, cultural, and competitive — back to Product with enough specificity to act on
Level up the wider revenue team on technical topics: SAML, SCIM, OAuth, directory sync, and cloud infrastructure
Benefits
Flexible time off to help you relax and recharge
Learning and development stipends
Full health coverage for you and your dependents
A remote working credit to set up your home office
$100 monthly wellness credit
$100 headphone credit every 2 years
A 401K, so you can invest in your future
12 weeks of paid parental leave
Preferred experience
Willingness to travel to prospect and partner engagements, including international travel to EMEA, on a per-request basis (approximately 30% annually)
Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer your own questions about customer data
Genuinely interested in helping teammates get better — the team is small enough that what you learn should not stay with you
Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services
Working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure. You’ve been in these conversations before and don’t need Legal in the room for the first one
Strong written and verbal communication with senior technical stakeholders (IT directors, CISOs, privacy counsel) and the ability to switch registers for a conversation with a developer
Demonstrated effectiveness working across time zones and cultural contexts
Scrappy. You find the workaround, and you know when a workaround is the wrong answer
A self-starter who owns projects end to end and does well on a small team where the scope isn’t fully defined
Security-conscious. You treat our customers’ data posture as something to be able to defend, not just describe
Fluent in multiple languages with the ability to conduct technical discussions and product demonstrations across diverse markets
Working with Tech/Alliance Partners or Channel Managers
You have the ability to learn Ruby on Rails Active Record Query Interface
Understanding of SAML (Security Assertion Markup Language) and Active Directory. Knowledge of SSO (Single Sign-On) access control is also a plus
Experience installing/configuring IT infrastructure (e.g. switches, routers, VOIP, wireless)
Experience with badge/ID printers, physical security, and digital security cameras
You’re excited about working in a nimble and challenging startup environment
You have experience with efficiently completing security reviews and RFPs using tools such as Loopio or Whistic
Nice to have languages and technical knowledge: Node, JavaScript, Python, Kubernetes
